PC is stuck trying to reset

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Plutomonkey

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Sep 12, 2021
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The last couple of weeks my Philips PC has begun a habit of randomly shutting down and restarting. I ignored it; it was annoying, but everything else still worked fine. But it's gotten more and more frequent, and a couple days ago I tried resetting the whole thing, reinstalling Windows. I am not very learned in the ways and lingo of computers, so maybe I'm doing something incorrectly, but the reset didn't succeed. Now what I have is a computer that starts up, pretends to be very busy doing something, but always ends up at a blue screen with a bunch of options. I can't sign in, I can't get past the blue screen. Any help would be appreciated. Thanks.
Operating system is a 64-bit. Philips model BC01C-00000078710.
 
Joined
Sep 21, 2007
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Looks like we have to re-install Windows. You were going to reset anyways, so hopefully you have already backed up your data.

To make a Windows set USB memory stick win 8 GB of space. Download and run MS Media Creation Tool. It will load all the setup files onto the USB memory stick. ( it will erase everything on the stick originally)

The on the problem PC, boot the USB memory stick. And when you arrive at the partitions screen, delete all partitions and let setup continue with the unallocated disk space to load Windows onto.

If you haven't backed up your data, remove the HDD to another PC and plug it in. Then you can copy out all the data you want.
 

Plutomonkey

Thread Starter
Joined
Sep 12, 2021
Messages
4
Looks like we have to re-install Windows. You were going to reset anyways, so hopefully you have already backed up your data.

To make a Windows set USB memory stick win 8 GB of space. Download and run MS Media Creation Tool. It will load all the setup files onto the USB memory stick. ( it will erase everything on the stick originally)

The on the problem PC, boot the USB memory stick. And when you arrive at the partitions screen, delete all partitions and let setup continue with the unallocated disk space to load Windows onto.

If you haven't backed up your data, remove the HDD to another PC and plug it in. Then you can copy out all the data you want.
I'm going forward with that now, working first on saving my data off the HDD as I hadn't backed it up. Looks like I need a specific cable to connect the 3.5 inch SATA to a different PC.
 

Plutomonkey

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Joined
Sep 12, 2021
Messages
4
Okay, I was finally able to save all my data off the HDD and then did a successful reinstall of Windows 10, which went flawlessly. After everything was ready and the desktop screen open, the first thing that popped up was a notification informing me that there was an impaired or corrupt driver somewhere. "Restart PC to repair drive errors," it said. If not, PC's performance, among other things, would be affected. So I'm wondering if this drive error was what caused the initial problem of random shut-down-restart.
 
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