PC keeps disconnecting from the internet.

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Rovaa

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Joined
May 2, 2020
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1
So my pc keeps on disconnecting from the internet. It will be connected and then at random disconnect then reconnect a minute later or sometimes it disconnects and I have to restart the pc just for the internet to work again. I have a Netgear AC1200 Wifi USB adapter on my pc and I have a Netgear Internet router. My router for some reason has 2 different connections one that is just "Netgear" and the other is "Netgear-5g" I noticed the the 5g one seems to be a lot faster than the regular one. I usually use the "Netgear-5g" connection because of that but it seems to make my computer disconnect even more. This issue has been happening for a few months now and never happened in the past. Any ideas on how to fix this?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,460
Your Internet Service Provider likely set up your account to use either the slower 2.4 GHz connection or the faster 5.0 GHz connection.

Do you still have the same issue when using a wired ethernet connection?

Have you discussed this issue with your ISP?

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