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PC keeps freezing in GPU-intensive games

Discussion in 'All Other Software' started by JesusNoGA, Oct 12, 2018.

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  1. JesusNoGA

    JesusNoGA Thread Starter

    Joined:
    Oct 12, 2018
    Messages:
    1
    My Problem:

    Pretty much everytime I start a game that's somewhat graphics intensive (happened with Battlefield 1, modded Fallout 4 and Hitman so far), my entire PC freezes and I have to restart it by either hitting the physical reset button or just holding down the power button until it shuts off. Any audio playing, either of the game itself and e.g. Youtube running in the background shuts off as well. There are about 2-3 seconds of the game's FPS dropping to an abysmal level (<5 FPS) before this freeze happens. I tried Super-Alt-F4'ing the game as soon as I see the frame drops, which worked, but the PC still froze one second later. After the restart, I can usually play the same game that caused the freeze without any problems for as long as 2.5 hours (I haven't tried playing longer). If however I shut down the program and open it again later, the same problem arises. However, this problem does not happen if I use less taxing programs such as League of Legends, MS Office, Chrome, TS3, etc. I can also have the problematic games running in the background without a problem.

    My OS:

    Windows 10 64-bit, version 1803

    My Setup:
    • NVidia GeForce 980 Ti FTW Edition from EVGA
    • Intel i7-5820K CPU
    • MSI X99A Gaming 7 MoBo
    • 2x8 GB RAM from G.Skill
    • 1000 Watt PSU EVGA
    • Samsung SSD 850 EVO 1TB (770 GB used)
    My BIOS Version:

    American Megatrends Inc. H.B0, 02.11.15 (I can see that this is pretty old, I don't know how to update it though, following tutorials I found on youtube didn't work)

    Software running:

    As said before, I usually have Chrome and TS3 running in the background at all times, and as soon as I open a game like BF1, FO4 or Hitman and have it in the foreground for a minute or so, the problem arises.

    Error Messages:

    None. None at all, the PC just stops working.

    Screenshots:

    Obviously none of the problem itself, but I included a screenshot of the Event Viewer, where there is a critical error, but I am not sure if that got in there because of the freeze or because I pressed the reset button.

    https://imgur.com/a/FAQBoGo

    [​IMG]
    Solutions I tried so far (might get updated):

    • Turning it off and on again (obviously).
    • Updating my GPU drivers.
    • Reverting my GPU drivers back to a version where the problem didn't occur.
    • Turning off OC Genie in the BIOS and running everything on core speed.
    I'm open to all suggestions, any help is greatly appreciated!
     
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