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PC Lock Up

Discussion in 'Hardware' started by DeLifeath, Apr 20, 2004.

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  1. DeLifeath

    DeLifeath Thread Starter

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    I'm wondering if anyone knows what could be causing a brand new PC that i built for someone to lock up. I have tested the memory and every other possibility i can think of. The screen will lock up and most of the time thin, vertical, red lines will appear on the screen and thats it. The only thing odd is that 90% of the times this happens it usually doing something graphical.....for example a game. So my last option i'm shooting for is that its just the graphics card. Anyone know how i could determine if this is the case? Such as finding a log file of where the error is coming from. Anyone ever have a similar lock up situation? I just was hoping to know without replacing the G Card. Thanks for any comments!
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Hi and welcome. Does the graphics card have a built in fan? If so, is it spinning? When things lock up, you might check the bios temperatures.
     
  3. DeLifeath

    DeLifeath Thread Starter

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    I do not believe the g card has a fan on it however i am 95% sure that the system is adaquately cooled. How should i check the temp of mobo at lockup...when i reboot? Thanks again
     
  4. dustyjay

    dustyjay

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    reboot immediately and check in bios for system health.
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    Yes, at reboot, enter the bios setup. There should be some settings regarding PC Health.
     
  6. DeLifeath

    DeLifeath Thread Starter

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    thank you i'll do that and get back to you...can you give me an average of where it may be too hot? ty
     
  7. crjdriver

    crjdriver Moderator

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    Post your system specs ie brand and type of mb, processor, number of drives and how configured and most important brand and wattage of power supply.

    Have you gone to event viewer to see if any errors are recorded?
     
  8. ~Candy~

    ~Candy~ Retired Administrator

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    As an example, mine shows about 42C. Another system shows 38C. I'm running Intel chips on everything, AMDs will run hotter.
     
  9. DeLifeath

    DeLifeath Thread Starter

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    As i said before this PC is one i built abou 6 months ago so i don't have it in front of me..although i will get to it soon to check some things. I believe the mobo is the Asus P4PE-X, i have 512mb of ram in there i forget the speed but i know that's ok. The Power supply i believe is at least 350 watts..its an antec, the one that comes in their mid ranged towers. The Processor is a P4 2.6GHz i believe. I have one 60 gig hard drive in there and one cd-rw. I know this may sound dumb since i'm asking you guys this but i know alot about pc's so i know my config should be fine. This one just has be stumped. TY
     
  10. DeLifeath

    DeLifeath Thread Starter

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    oh...i have checked the event viewer and there are some random errors in there that reoccur. I will check it when i can and post it here...i couldn't make out what the errors were.
     
  11. crjdriver

    crjdriver Moderator

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    To narrow down the problem, run the pc is safe mode. If it still locks up in safe mode, you have a hardware problem. If it runs fine in safe mode, you most likely have a software, tsr, or driver problem.
     
  12. crjdriver

    crjdriver Moderator

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    BTW a 350W Antec should be fine.
     
  13. DeLifeath

    DeLifeath Thread Starter

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    the Q i have is will be able to really put it to the test being that most games won't run in safe mode and thats almost the only time it does it?!?!
     
  14. crjdriver

    crjdriver Moderator

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    Run prime95; that will stress the computer. It will run in safe mode. Since this happens when running games, have you thought about the video card overheating? Run the computer with the side cover off and a small desk type fan blowing into the case. If it stops locking up, you have found the cause.
     
  15. crjdriver

    crjdriver Moderator

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    Post your system temps from the bios. After it locks up and you restart, enter the bios and read the temps. Usually temp is not a problem with P4's; they have throttling. When they get too hot, the processor just slows down. There is even a video of different processors run without a hsf. The P4 just slowed way down and continued to run.
     
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