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PC not detecting USB memory stick!

Discussion in 'Hardware' started by heavenly, May 10, 2005.

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  1. heavenly

    heavenly Thread Starter

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    Dec 16, 2003
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    Please help, my PC does not detect my USB memory stick when I plug it into the USB port. I have tried both ports and nothing happens.

    It was working fine last week and I have tried the USB memory stick on my laptop and its working fine there so I know the memory stick isn't corrupt!

    How do I fix this problem?? HELP!!!
     
  2. heavenly

    heavenly Thread Starter

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    someone pls help!!
     
  3. lehatche

    lehatche

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    Heavenly, What Operating System do you use?
     
  4. heavenly

    heavenly Thread Starter

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    Windows XP!
     
  5. lehatche

    lehatche

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    Ok, Go into control manager, system, device manager. Delete all USB drivers that you can (some may not let you!). Shut down and reboot twice. Your computer should recognise. Good Luck!
     
  6. Dude044

    Dude044

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    Hi heavenly, just a thought have you checked in the bios settings,that the onboard usb function is enabled.?
     
  7. joniuk

    joniuk

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    Yeah i was just about to suggest that. He could try a Windiows Update if he has not already!

    John
     
  8. heavenly

    heavenly Thread Starter

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    Sorry Im a girl and am absolutely clueless!
    Can you please give me step-by step instructions on how to check.

    I am soo sorry for the trouble!
     
  9. joniuk

    joniuk

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    Go to Start>Windows Update

    If you have not been on windows update before it might want to install an ActiveX control so if a security window comes up or a cream coloured bar appeares at the top click Install or Yes.

    Scan for updates and install every update you can find.
     
  10. joniuk

    joniuk

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    And its no proplem, ask what you want :)
     
  11. JohnWill

    JohnWill Retired Moderator

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    Messages:
    106,409
    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
    If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.
     
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