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Solved PC not displaying to monitor

Discussion in 'Hardware' started by Mackc123, Aug 10, 2019.

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  1. Mackc123

    Mackc123 Thread Starter

    Joined:
    Aug 10, 2019
    Messages:
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    Hi, I just finished a pc build built with
    Ryzen 5 2600
    Rtx 2060
    Asus prime x470 motherboard
    2 sticks of ddr4 8gb ram 3200
    It was working fine I installed windows. I ran a few games but one problem was that a ram stick wasn’t recognized. Now when I start up it’s not displaying to monitor but the case lights hooked up to motherboard are working. The cpu stock cooler is running also my case fans. My gpu is running. The only thing that is off is the fact that my keyboard isn’t lighting up when it’s plugged into usb.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,406
    Ram has a notch on the bottom that fits into the slot only 1 way. If it wobbles that means it is inserted the wrong way. If inserted properly, both catches on both sides should click shut.

    If the keyboard does not light up, it may be the usb port is dead, try another one.
     
  3. Mackc123

    Mackc123 Thread Starter

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    It isn't that, I try couple usb ports, and this i made sure both ram sticks were in good.
     
  4. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
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    11,406
    Test to see which ram stick is not working and return it to the store for a refund.

    So now only the keyboard does not light up, but you still use it, correct?

    Are you still getting no screen?
     
  5. Mackc123

    Mackc123 Thread Starter

    Joined:
    Aug 10, 2019
    Messages:
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    no screen.
     
  6. replay

    replay

    Joined:
    Aug 12, 2003
    Messages:
    5,466
    If it is a new build, The ram seems problematic from the start....... send back the ram and exchange for something different
    Check the Qvl list on the Asus board webpage
     
  7. lunarlander

    lunarlander

    Joined:
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    11,406
    So now only the keyboard does not light up, but you still use it, correct?
     
  8. Mackc123

    Mackc123 Thread Starter

    Joined:
    Aug 10, 2019
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    nah no display still
     
  9. Mackc123

    Mackc123 Thread Starter

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    Aug 10, 2019
    Messages:
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    its displaying with 1 stick of ram into motherboard. i will return these sticks and order new ones
     
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