Tech Support Guy banner
Status
Not open for further replies.

Pc not getting wireless through ethernet

2K views 15 replies 6 participants last post by  TerryNet 
#1 ·
I'm having problems connecting my PC via ethernet cord to the internet. We just got cable today and one of our PCs has a wireless card, when the other one doesn't. My computer is the basic one with the specs in my profile. It only has a dialup modem. I don't know if I have to configure something to the router or modem, but when my computer is hooked up to the router(the internet still doesn't work then) all other computers on the network won't connect to the internet.

Any help will be appreciated!
 
#4 ·
This is the computer that works:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\EJ>ipconfig

Windows IP Configuration

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::5528:d59f:8508:64b6%9
IPv4 Address. . . . . . . . . . . : 192.168.0.199
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:30b6:1071:3f57:ff38
Link-local IPv6 Address . . . . . : fe80::30b6:1071:3f57:ff38%8
Default Gateway . . . . . . . . . : ::

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.199%12
Default Gateway . . . . . . . . . :

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\EJ>
 
#6 ·
For the problem PC connected to the router ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
#7 ·
Ok, I connected the problem PC to the router and copied the IPCONFIG/ALL:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\name>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : name
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0D-56-6A-83-AB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255

C:\Documents and Settings\name>
 
#11 ·
Your computer has no wireless hardware that is recognized by Windows Networking. Also, the IP addresses of all zeros indicates you also have a problem with the wired side. Let's fix that first.

IP addresses of all zeros are normally caused by one of the following.

Diagnosis:

  1. DHCP Service not running.
  2. Duplicate IP address on the network.
  3. Bad NIC card drivers.
  4. Defective NIC hardware.

Resolution:

  1. Check Control Panel, Administrative Tools, Services. The DHCP Client service should be Started and its Startup Type should be Automatic.
  2. Turn off ALL of the computers and other network connected devices, restart (power cycle) the router, then restart all the computers and other network devices.
  3. Check for upgraded drivers and/or reload the Network drivers.
  4. Replace the Network Interface Card.
 
#12 ·
My computer doesn't have wireless, that's why we're trying to hook up the ethernet(the computer has 10/100) to the router to get internet, but it won't seem to work. It keeps saying limited or no connectivity and it's not getting a response. I'm thinking that I might have to buy a new Network Interface Card, but i'm not sure if my computer can even handle cable since it's just a basic PC. I'm not sure if the basicness of it matters... any comments or suggestions?
 
#14 ·
the "basicness" of the pc will not affect connectivity much, maybe speed, but you should still get something if the hardware is not working properly, the suggestions in post 11 are still the best place to start, notice that the last suggestion there matches your hunch "get a new network card" but its worth trying the other things first.
 
#16 ·
For resolution #3 go into Device Manager - under Network Adapters right click on your ethernet adapter (Broadcom 440x 10/100 Integrated Controller) - Properties - and look at the driver version number.

Then go to your PC manufacturer's web site (for "brand X" the motherboard manufacturer's site) and see what the latest driver version is for that Broadcom 440x 10/100 Integrated Controller. If it is newer download and install it.

If you have the latest driver, use Device Manager to uninstall your adapter. Restart the PC and Windows will find and reinstall the adapter for you.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top