1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

PC not recognizing my Ipad2 and Iphone 4s

Discussion in 'Hardware' started by dabear1950, Nov 19, 2011.

Thread Status:
Not open for further replies.
  1. dabear1950

    dabear1950 Thread Starter

    Joined:
    Nov 19, 2011
    Messages:
    2
    Hi folks

    This is my first time on this forum so any help / or advice you can give me would be appreciated.

    I have an issue with my Ipad 2 and Iphone 4s not being recognised by my PC running Windows 7 Professional. It does not even install the Mobile USB drivers and subsequently I have no access to Itunes to do a full restore of the OS (IOS5)

    I have done the following things

    • reset both Ipad and Iphone (hard reset)
    • Tried my wife's Iphone on my PC - yes it installs the drivers and is recognised in Itunes
    • Tried to get both items working on another PC running windows 7 - no luck, same issue.

    I am at a loss as to what else to try or what the issue may be. I've never heard of a virus attacking connectivity on Iphone or Ipad ( which was a thought but I can't see anything).

    Would appreciate any advice anyone can offer. Is re-installation of Windows 7 an option. I thought not given the fact that My PC recognises my wifes equipment.

    Thanks
    Dabear:confused:
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
  3. dabear1950

    dabear1950 Thread Starter

    Joined:
    Nov 19, 2011
    Messages:
    2
    thanks for the post but I have tried everything listed here and suggested by Microsoft support. The issue is that the Ipad and Iphone I have will not enter the usb mobile drivers to my PC hence I cannot connect to itunes.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1027492

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice