1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

pc problems errors virus? malware ? severe problems :( p

Discussion in 'Virus & Other Malware Removal' started by veron1981, Sep 26, 2011.

Thread Status:
Not open for further replies.
  1. veron1981

    veron1981 Thread Starter

    Sep 26, 2011
    im not sure if i have a virus or malware problem as i cannot tell the difference from the 2 im hopeless with this kind of stuff so please bear with me

    but yesterday i came home, switched on the PC and instead of log on screen asking for my password i got a black screen, with white writing & 3 options. [​IMG]
    each time i load it up i get 3 options i've listed them below.

    load last good configuration settings (which does not load)

    load in safe mode ( which does not work)

    load in safe mode with command prompts (which does not work)

    now when i try to select the mentioned options the windows loading screen appears 2 secs later it crashes and Big Blue Screen Of Doom!!! [​IMG]

    i have tried and tried to get passed the blue screen, but every time i select any of the above 3 options my computer loads a little then i have this
    big blue screen with all this white writing it says:

    A problem has been detected and windows has been shut down to prevent damage to your computer


    if this is the first time you've seen this error screen.
    restart your computer. if this screen appears again follow these steps:

    check to make sure any new hardware or software is properly installed.
    if this is a new installation ask your hardware or software manufacturer
    for any windows updates you might need:

    if this problem continues, disable or remove any newly installed hardware or software.
    disable BIOS memory options such as cashing or shadowing.
    if you need to use safe mode to remove or disable components.
    restart your computer. press F8 to select advanced start up options and then select safe mode (which does not load)

    technical information:
    ***STOP :0x000000ED (0X8AB79590,0XCO000006,0X00000000,0X000000)

    I am running windows XP
    unfortunately I don't have the installation CD that came with the PC and im using a friends laptop to get help with my own pc

    could someone please help me

  2. veron1981

    veron1981 Thread Starter

    Sep 26, 2011
    bump need help please no reply now day 3
  3. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    You have posted this on several other forums, where you are already gettimng help
    There is no point us duplicating the work being done elsewhere
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Similar Threads - problems errors virus
  1. HaroRider
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1019478

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice