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pc randomley shuts down

744 views 7 replies 2 participants last post by  3xaldy 
#1 · (Edited)
my pc started shutting down randomly ran all scans ect no help then replaced hard drive same, then replaced power supply same, cleaned all memory and checked all ok.works fine when doing scans and checks but when it tries to load windows it shuts down.i can restart it qnd run checks but as soon as I try to load windows it shuts down .it goes into safe mode but seem unstable . can anyone help. I am running win 10. just reset my windows 10 and loged in and when it went to log in it shut down.
 
#2 ·
Hi 3X,
Can you boot into Safe Mode?
If you are familiar with Windows 10 event viewer, you should use it to locate error messages in your logs. If not, search with your preferred engine "how to use windows 10 event viewer" there are so many possibilities for what is causing your random reboots.
Good luck!
Cheers, TXjim
 
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#4 ·
Hi 3xaldy,
Can you provide some more detail on what you tried? It will help us determine the most appropriate next steps in your troubleshooting effort.
Please keep us informed by updating us on your progress as your solution will assist others in this forum experiencing similar or the same challenge.
Cheers, TXjim
 
#7 ·
well compound did not work. so now I did a clean win 10 install from win settings took about 2 hours to complete. every thing looked good it booted into the log on screen I entered my log in and it started loading it said HI and just shut down. no power . turned on power and it went to log on screen again then shut down. what else could be making it shut down when it goes to load windows? The power stays on when I am in safe mode or repair or re installing but as soon as it tries to load windows it powers off. please any help
 
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