Pc randomly turns off on games

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alen02

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i have proble with my pc, when i start some games it just turn of, in Event Viewer- event 6008. I do stress test, temp CPU dosnt go over 80 C, GPU temp dosnt go over 72 C, windows isnt turn of, i do memory test its ok. In game when i press pause dosnt turn of, only when i play, last game when this happend is ac valhalla, sometimes i can play 20 min, sometimes only 5 min. Sorry on my poor english
 

flavallee

Frank
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We know nothing about your computer, so please do the following in it:

Download and save the tsginfo.exe file.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

-------------------------------------------------
 
Joined
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Open command prompt as Admin and run:

powercfg -energy

note where the HTML file is saved, zip it up and post here.

Side question, are there other computers used by someone on your local network?
 

alen02

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Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Education, 64 bit, Build 19042, Installed 20201109172037.000000+060
Processor: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: NVIDIA GeForce GTX 1070 Ti
Hard Drives: C: 476 GB (335 GB Free);
Motherboard: ASUSTeK Computer INC. P8Z68 DELUXE, ver Rev 1.xx, s/n MB-1234567890
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: None
 

alen02

Thread Starter
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Nov 27, 2020
Messages
28
Energy efficiency problems were found.

13 Errors
11 Warnings
54 Informational
 

alen02

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i remove one of hdd, ram, dvd-rom, to test power suplly, it is same. It is just my pc in local network, no other. I can understand is this hardver or softver problem
 

flavallee

Frank
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Messages
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OS Version: Microsoft Windows 10 Education, 64 bit, Build 19042, Installed 20201109172037.000000+060
Processor: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: NVIDIA GeForce GTX 1070 Ti
Hard Drives: C: 476 GB (335 GB Free);
Motherboard: ASUSTeK Computer INC. P8Z68 DELUXE, ver Rev 1.xx, s/n MB-1234567890
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
These are the performance scores and power usages for the processor and graphics card in your computer:

cpu.JPG

gpu.JPG

Besides the fact the processor is handicapping the full potential of the graphics card, your computer has only 8 GB of RAM.
You should add another 8 GB and run it with 16 GB.

What is the brand name and model number and wattage of the power supply unit in your computer?

--------------------------------------------------
 

alen02

Thread Starter
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Nov 27, 2020
Messages
28
i just test GPU with Heaven Benchmark 4.0 everything is OK, temp max 71 C. I have more ram, i remove it today to test PSU, i remove everything except the basic. My PSU is 500 w but what is brand now
 
Joined
Mar 2, 2019
Messages
1,626
You need to start with drivers and get rid of avast adapter

See all entries that say
Devices with missing or misconfigured drivers can increase power consumption.
The meaning of the error 0x16 is:
The device is only partly configured and might need additional manual configuration of the resources the device requires.
Get original drivers from manufacturer site, if you use driver downloaders get rid of them.

To get rid of avast adapter see:
Uninstalling Avast SecureLine VPN | Official Avast Support
 

alen02

Thread Starter
Joined
Nov 27, 2020
Messages
28
then you think this is softwer problem, maybe I deinstal this windows an instal new fresh windows
 

flavallee

Frank
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Messages
82,887
zebanovich:
I'm going to unwatch myself from this thread and leave it with you. (y)
 
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I'm going to unwatch myself from this thread and leave it with you. (y)
OK, I was hoping you would find driver download page because I can't but no problem :)
It looks like the OP has really old motherboard, BIOS is from 2012.
 
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