Pc randomly turns off on games

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If you know how to do it go ahead, just make sure you don't download drivers from 3rd party sites.
either install them from ASUS site or by using Windows update.

There is no guarantee this will work.
 

alen02

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OK. what do you think is the best thing to do now? Almost all driver are instaled when i instal new windows. i never look driveres elsewhere, only for GPU. do i need update bios on Motherboard, or search original driver for this motherboard
 
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It's not clear if there are drivers for your motherboard or BIOS.
From what I saw there is only GPU driver.
There is no intel chipset driver from intel.

I think you need to adjust power saving settings and first resolve those issues from HTML file.
There are some traces of AMD drivers but you don't seem to have AMD.

Reinstalling OS should make troubleshooting easier as long as nothing except the game is installed.
Booting into safe mode could isolate problems too, trying game in safe mode if possible.
 

alen02

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new system isnt help, same problem. does anyone have any idea what to do
 
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Did you resolve problems from HTML report?

Please create new report and share it.
In addition follow steps below to share system information file:

1. Click on Windows button
2. Type msinfo32 on your kyeboard
3. Right click on "System Information" and Run as Administrator
4. If asked for password enter your password and click OK
5. Click on: File -> Save...
6. Save the file to C:\ root drive
8. Zip up this file and attach to your reply

For more information about msinfo32 tool see below link:
https://support.microsoft.com/en-us...of-microsoft-system-information-msinfo32-tool
 

alen02

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I didnt resolve all problems, i get 10 errors, 8 of them about usb m one is abou CPU and one is PCI Express.
I do all to step 6, how to save
 
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Click on File -> Save... and it will ask you where to save file.
Don't forget HTML report too.
 

alen02

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Nov 27, 2020
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i dont understand when i play nba 2k20 or ac odyssey, pes 2021 dosnt have any problem
 

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alen02

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Nov 27, 2020
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same thing. now i try start game, start play and let to play itself, i didnt touch anything. work about 40 min normal, then i start play in 5 min pc resert. i have a wireless keyboard and the mouse may be causing it
 
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OK, sound like input issue, most likely USB which depends on chipset drivers, please make a fresh HTML power report and share it.
 
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