Yes.
Follow steps below to share event logs:
1. Right click on Windows button and click on "Windows PowerShell (Admin)"
2. If prompted for password, enter administrator password and click "Yes" to continue
3. Copy all of the code below at once, right click into console to paste and press enter
PowerShell:
ni -ItemType Directory $env:SystemDrive\PSLogs\EventLog\ | Out-Null
Get-EventLog -LogName System -EntryType Error | ? Source -ne DCOM |
select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
fl > $env:SystemDrive\PSLogs\EventLog\system.log
4. Copy all of the code below at once, right click into console to paste and press enter
PowerShell:
Get-EventLog -LogName HardwareEvents -EntryType Error, Warning -Newest 200 -EA Ignore |
select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
fl > $env:SystemDrive\PSLogs\EventLog\hardware.log
5. Copy all of the code below at once, right click into console to paste and press enter
PowerShell:
Get-EventLog -LogName system -Source user32 | select EventID, EntryType, TimeGenerated, Source, Message |
sort TimeGenerated -Descending | fl > $env:SystemDrive\PSLogs\EventLog\shutdown.log
6. Copy all of the code below at once, right click into console to paste and press enter
PowerShell:
Get-WinEvent -LogName Setup | select Id, TimeCreated, LevelDisplayName, Message |
fl > $env:SystemDrive\PSLogs\EventLog\setup.log
7. Copy all of the code below at once, right click into console to paste and press enter
PowerShell:
Get-EventLog -LogName Application -EntryType Error, Warning |
select EventID, TimeGenerated, Source, Message | sort TimeGenerated -Descending |
fl > $env:SystemDrive\PSLogs\EventLog\application.log
8. Copy all of the code below at once, right click into console to paste and press enter
PowerShell:
Compress-Archive -Force -Path $env:SystemDrive\PSLogs -DestinationPath $env:SystemDrive\PSLogs.zip
9. This will create folder named "PSLogs" and zip file named "PSLogs.zip" in your C:\ root drive
10. Attach "PSLogs" zip file to your new reply
11. Feel free to delete "PSLogs" folder and zip file when done
Please follow steps below to share DirectX diagnostic log:
1. Press: Windows key + R
2. Type into run box: dxdiag
3. Click OK
4. If asked to check for driver signatures click "YES"
5. Wait until progress bar is complete
6. Click on "Save All Information..." button
7. Save the file to your desktop
8. Zip up the file and attach to your reply
For more information about dxdiag tool see below link:
https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
