Solved PC Reboots if shut down with sleep or hibernate

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rbulot

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May 27, 2003
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96
Hi Folks,
I prefer shutting down my Pc with Hibernate but recently when I "Hibernate" or "Sleep", my PC immediately reboots. Any help is appreciated, Thanks, Richard
Here is my Sys info:
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, Intel64 Family 6 Model 158 Stepping 10
Processor Count: 12
RAM: 32695 Mb
Graphics Card: NVIDIA GeForce GTX 1060 6GB, -1 Mb
Hard Drives: C: 837 GB (501 GB Free); E: 1863 GB (891 GB Free); F: 931 GB (406 GB Free); H: 0 GB (0 GB Free);
Motherboard: ASUSTeK COMPUTER INC., ROG MAXIMUS X HERO (WI-FI AC)
Antivirus: Windows Defender, Disabled
 

DaveA

David
Trusted Advisor
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17,185
I prefer shutting down my Pc with Hibernate
Shutting down and Hibernate are two different worlds.

Hibernate does NOT shut down the system, parts of it is still running draining the battery.

I do not use any Hibernate, sleep or suspend on any of my systems, be it a laptop or desktop. Even my Kindle gets shut off.

However, most of my machines are on 7/24 365 except traveling.
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
1. Click on Start menu
2. Type in command
3. Right click on Command Prompt in list and select Run as Administrator
4. Copy and Paste the following command into the command console and hit Enter

powercfg -devicequery wake_armed > 0 & notepad 0

This will provide a list of active devices that can wake your computer
copy and paste the results to your reply
 

rbulot

Thread Starter
Joined
May 27, 2003
Messages
96
Sorry, this is all that happens. I'm not very familiar with this process been many years since was ok at this.
upload_2018-8-18_15-8-11.png
 

rbulot

Thread Starter
Joined
May 27, 2003
Messages
96
Shutting down and Hibernate are two different worlds.

Hibernate does NOT shut down the system, parts of it is still running draining the battery.

I do not use any Hibernate, sleep or suspend on any of my systems, be it a laptop or desktop. Even my Kindle gets shut off.

However, most of my machines are on 7/24 365 except traveling.
I presume I used the wrong terminology. I should have said when I put the PC into hibernate or sleep mode it reboots immediately after it enters either state.
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
Did you hit enter after pasting the command? It should open Notepad with the output.
 

rbulot

Thread Starter
Joined
May 27, 2003
Messages
96
Did you hit enter after pasting the command? It should open Notepad with the output.
Yes I hit enter, and I repeated this and the notepad did not open.
Sorry for making a mess of your assistance.
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
No problem. I tested it again to make sure it was right. Try just copying and pasting the following and see if it shows the list in the command window.

powercfg -devicequery wake_armed
 

rbulot

Thread Starter
Joined
May 27, 2003
Messages
96
No problem. I tested it again to make sure it was right. Try just copying and pasting the following and see if it shows the list in the command window.

powercfg -devicequery wake_armed
Still no success. Here's a copy-paste of command window after entering the command.
upload_2018-8-18_15-55-40.png
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
That is very strange.

Lets try these two commands

1. powercfg -lastwake > 0 & notepad 0

2. powercfg -devicequery wake_from_any > 0 & notepad 0

Copy and paste the output from each to your reply.
 

rbulot

Thread Starter
Joined
May 27, 2003
Messages
96
That is very strange.

Lets try these two commands

1. powercfg -lastwake > 0 & notepad 0

2. powercfg -devicequery wake_from_any > 0 & notepad 0

Copy and paste the output from each to your reply.
Item 1. result:
upload_2018-8-18_16-12-12.png

Item 2. result -no notepad:
upload_2018-8-18_16-14-45.png

Thanks for your persistance.
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
Let’s try disabling hibernate and see what happens.

From command prompt as above

Copy and paste
Powercfg -h off

Then test and see what happens
 

rbulot

Thread Starter
Joined
May 27, 2003
Messages
96
Let’s try disabling hibernate and see what happens.

From command prompt as above

Copy and paste
Powercfg -h off

Then test and see what happens
I entered your instructions and hibernate is shut off. When I entered sleep mode the PC immediately re booted.
I went to command prompt and entered the first info you sent to me and still no success, here is a paste:
upload_2018-8-18_16-27-10.png

I have to log off now to attend my daughters birthday celebration thanks and I try again tomorrow or whenever you are available.

Thanks!!!
 
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