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Solved PC Reboots if shut down with sleep or hibernate

Discussion in 'Windows 10' started by rbulot, Aug 17, 2018.

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  1. rbulot

    rbulot Thread Starter

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    Hi Folks,
    I prefer shutting down my Pc with Hibernate but recently when I "Hibernate" or "Sleep", my PC immediately reboots. Any help is appreciated, Thanks, Richard
    Here is my Sys info:
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, Intel64 Family 6 Model 158 Stepping 10
    Processor Count: 12
    RAM: 32695 Mb
    Graphics Card: NVIDIA GeForce GTX 1060 6GB, -1 Mb
    Hard Drives: C: 837 GB (501 GB Free); E: 1863 GB (891 GB Free); F: 931 GB (406 GB Free); H: 0 GB (0 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., ROG MAXIMUS X HERO (WI-FI AC)
    Antivirus: Windows Defender, Disabled
     
  2. peterh40

    peterh40

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  3. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Shutting down and Hibernate are two different worlds.

    Hibernate does NOT shut down the system, parts of it is still running draining the battery.

    I do not use any Hibernate, sleep or suspend on any of my systems, be it a laptop or desktop. Even my Kindle gets shut off.

    However, most of my machines are on 7/24 365 except traveling.
     
  4. dmccoy

    dmccoy

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    1. Click on Start menu
    2. Type in command
    3. Right click on Command Prompt in list and select Run as Administrator
    4. Copy and Paste the following command into the command console and hit Enter

    powercfg -devicequery wake_armed > 0 & notepad 0

    This will provide a list of active devices that can wake your computer
    copy and paste the results to your reply
     
  5. rbulot

    rbulot Thread Starter

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    Sorry, this is all that happens. I'm not very familiar with this process been many years since was ok at this.
    upload_2018-8-18_15-8-11.png
     
  6. rbulot

    rbulot Thread Starter

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  7. rbulot

    rbulot Thread Starter

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    I presume I used the wrong terminology. I should have said when I put the PC into hibernate or sleep mode it reboots immediately after it enters either state.
     
  8. dmccoy

    dmccoy

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    Did you hit enter after pasting the command? It should open Notepad with the output.
     
  9. rbulot

    rbulot Thread Starter

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    Yes I hit enter, and I repeated this and the notepad did not open.
    Sorry for making a mess of your assistance.
     
  10. dmccoy

    dmccoy

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    No problem. I tested it again to make sure it was right. Try just copying and pasting the following and see if it shows the list in the command window.

    powercfg -devicequery wake_armed
     
  11. rbulot

    rbulot Thread Starter

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    Still no success. Here's a copy-paste of command window after entering the command.
    upload_2018-8-18_15-55-40.png
     
  12. dmccoy

    dmccoy

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    That is very strange.

    Lets try these two commands

    1. powercfg -lastwake > 0 & notepad 0

    2. powercfg -devicequery wake_from_any > 0 & notepad 0

    Copy and paste the output from each to your reply.
     
  13. rbulot

    rbulot Thread Starter

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    Item 1. result:
    upload_2018-8-18_16-12-12.png

    Item 2. result -no notepad:
    upload_2018-8-18_16-14-45.png

    Thanks for your persistance.
     
  14. dmccoy

    dmccoy

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    Let’s try disabling hibernate and see what happens.

    From command prompt as above

    Copy and paste
    Powercfg -h off

    Then test and see what happens
     
  15. rbulot

    rbulot Thread Starter

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    I entered your instructions and hibernate is shut off. When I entered sleep mode the PC immediately re booted.
    I went to command prompt and entered the first info you sent to me and still no success, here is a paste:
    upload_2018-8-18_16-27-10.png

    I have to log off now to attend my daughters birthday celebration thanks and I try again tomorrow or whenever you are available.

    Thanks!!!
     
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