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Pc restarts when playing games

Discussion in 'Hardware' started by Shrako, Apr 3, 2008.

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  1. Shrako

    Shrako Thread Starter

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    Recently i bought a new pc (specs at the end). Ever since i got it i have a nasty problem - when i try to play something (no matter what) in 90% of the cases the pc either the display freezes , the sound lags for 5 secs and then keeps going or i get a Blue Screen which shows an error in nvs4_disp.dll . Of course the first thing i did was to return the pc to the vendor but after 3 days he didnt find a thing ( mainly because he wasnt so enthusiastic about fixing somebody's pc...)... So now i turn to you guys :) The Event Viewer doesnt show a thing... :confused:

    PC specs:
    AMD Athlon 64x x2 @ 2.21 GHz
    1 x 1 GB DDR2 Ram
    ASUS GeForce 8600GT 512MB
    400W power.

    I posted this in the hardware tread because I'm not sure it is software related :)
     
  2. usualsuspect

    usualsuspect

    Joined:
    Jul 29, 2002
    Messages:
    548
    Hi,

    I'm not being rude but if you buy a new car found it runs fine except when you take it on the freeway/motorway you would take it back, correct? If the dealer then says they can't fix it, you get your money back and find a better way. It's the law in most countries.

    That said, lets see what we can do. The nv4 error is usually a sign that the graphics card is not a happy chicken. Do you know if you are running the latest driver from Nvidia as a first stop?
     
  3. Shrako

    Shrako Thread Starter

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    Yup. It is the latest :)

    PS: But if you really need a car even while not on a motorway what do you do?
     
  4. usualsuspect

    usualsuspect

    Joined:
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    548
    Ok, how did you install driver?

    It's much better to clean install - uninstall the existing driver, reboot, tell Windows NOT to install the new found hardware when it does, then run the Nvidia download.
     
  5. usualsuspect

    usualsuspect

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    You miss the point.
     
  6. Shrako

    Shrako Thread Starter

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    I reinstalled windows and then installed all drivers. I downloaded them from the product's official sites just to make sure that the utility cd isnt the one who is behind all this :)
     
  7. usualsuspect

    usualsuspect

    Joined:
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    Messages:
    548
    ok, so now lets go backwards. Uninstall the driver, reboot windows and let Windows install the default driver.
     
  8. Shrako

    Shrako Thread Starter

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    It didnt help. But i got a report in the event viewer beacuse I got my best friend - BSOD. Here it is:
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 4/3/2008
    Time: 11:15:16 PM
    User: N/A
    Computer: SHARKFUC-9A38B8
    Description:
    Error code 0000004e, parameter1 00000099, parameter2 0002a684, parameter3 00000001, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 34 0000004
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 39 39 2c 20 000099,
    0038: 30 30 30 32 61 36 38 34 0002a684
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 30 30 30 30 01, 0000
    0050: 30 30 30 30 0000
     
  9. Gulo Luseus

    Gulo Luseus

    Joined:
    May 12, 2007
    Messages:
    2,464
    First question is, are you overclocking the video card? If not, do you have a spare card , or can borrow one, to test? The .dll error you mentioed at the beginning is related to heat in the card. Sounds like it may be faulty- rare, but quite possible. Suggest you consider getting your dealer to try a new card and see if the problem goes away. It wont fix itself, and can only get worse, and a new card, along with diagnosis, isnt cheap.
    The fact it happens in games suppoprts this, as that is when thecard works hardest and produces most heat. :)
     
  10. Shrako

    Shrako Thread Starter

    Joined:
    Apr 3, 2008
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    No , I'm not overclocking it. My dealer said he changed the video card when i returned the pc but nothing changed. I get 50C on my video while not playing and after a crash it is still the same so i guess it's not the temperature.
     
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