Pc restarts when playing games

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
Recently i bought a new pc (specs at the end). Ever since i got it i have a nasty problem - when i try to play something (no matter what) in 90% of the cases the pc either the display freezes , the sound lags for 5 secs and then keeps going or i get a Blue Screen which shows an error in nvs4_disp.dll . Of course the first thing i did was to return the pc to the vendor but after 3 days he didnt find a thing ( mainly because he wasnt so enthusiastic about fixing somebody's pc...)... So now i turn to you guys :) The Event Viewer doesnt show a thing... :confused:

PC specs:
AMD Athlon 64x x2 @ 2.21 GHz
1 x 1 GB DDR2 Ram
ASUS GeForce 8600GT 512MB
400W power.

I posted this in the hardware tread because I'm not sure it is software related :)
 
Joined
Jul 29, 2002
Messages
548
Hi,

I'm not being rude but if you buy a new car found it runs fine except when you take it on the freeway/motorway you would take it back, correct? If the dealer then says they can't fix it, you get your money back and find a better way. It's the law in most countries.

That said, lets see what we can do. The nv4 error is usually a sign that the graphics card is not a happy chicken. Do you know if you are running the latest driver from Nvidia as a first stop?
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
Yup. It is the latest :)

PS: But if you really need a car even while not on a motorway what do you do?
 
Joined
Jul 29, 2002
Messages
548
Ok, how did you install driver?

It's much better to clean install - uninstall the existing driver, reboot, tell Windows NOT to install the new found hardware when it does, then run the Nvidia download.
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
I reinstalled windows and then installed all drivers. I downloaded them from the product's official sites just to make sure that the utility cd isnt the one who is behind all this :)
 
Joined
Jul 29, 2002
Messages
548
ok, so now lets go backwards. Uninstall the driver, reboot windows and let Windows install the default driver.
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
It didnt help. But i got a report in the event viewer beacuse I got my best friend - BSOD. Here it is:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/3/2008
Time: 11:15:16 PM
User: N/A
Computer: SHARKFUC-9A38B8
Description:
Error code 0000004e, parameter1 00000099, parameter2 0002a684, parameter3 00000001, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 39 39 2c 20 000099,
0038: 30 30 30 32 61 36 38 34 0002a684
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 30 30 30 30 01, 0000
0050: 30 30 30 30 0000
 
Joined
May 12, 2007
Messages
2,487
First question is, are you overclocking the video card? If not, do you have a spare card , or can borrow one, to test? The .dll error you mentioed at the beginning is related to heat in the card. Sounds like it may be faulty- rare, but quite possible. Suggest you consider getting your dealer to try a new card and see if the problem goes away. It wont fix itself, and can only get worse, and a new card, along with diagnosis, isnt cheap.
The fact it happens in games suppoprts this, as that is when thecard works hardest and produces most heat. :)
 

Shrako

Thread Starter
Joined
Apr 3, 2008
Messages
19
No , I'm not overclocking it. My dealer said he changed the video card when i returned the pc but nothing changed. I get 50C on my video while not playing and after a crash it is still the same so i guess it's not the temperature.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top