1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

PC shuts off on me a couple of times

Discussion in 'Windows XP' started by Jija, Sep 22, 2004.

Thread Status:
Not open for further replies.
  1. Jija

    Jija Thread Starter

    Mar 13, 2004
    Hi guys,

    A couple of times my PC suddenly shuts down while I'm working on it. And I immediately switch the power off and then turn it on again after a couplea minutes and then it'll go to the black screen with the option "Start Windows Normally" which I always choose and everything is ok and all but then in a couplea days it happens again.

    This has been going on for quite sometime as everytime it happens, I get really nervous coz i dont know the cause of the problem.

    Would really appreciate your expert advice on to wat may be causing this sudden shut down and is it causing harm to my PC and how i can prevent it and all.

    I'm using Win XP.

    Thanks guys!
  2. bobol


    Jan 28, 2004
    start with running adaware and spybot;
    if nothing changed post a hijack this log here- [links for all 3 tools below]

    follow the next instructions on posting the Hijack This log here;

    It’s very important that you save the log to its own permanent folder on your hard drive, such as program files or My Documents/hjt, (not temporary files or the desktop)- or you may loose the ability to undo any changes you make, so that it can create proper back-ups and be able to restore them if necessary.

    Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

    DO NOT FIX ANYTHING YET;- Await further analysis here.
  3. cjills


    Jun 28, 2003
    Ahhhhhhhhhh! Recently, my notebook has been shutting down with this message on dark blue background: A problem has been detected and windows has been shut down to prevent damage to your computer. KERNEL_STACK_INPAGE_ERROR. Yadda yadda yadda. Beginning dump of physical memory.

    In addition, it is taking several minutes to boot and likewise to download my homepage. My husband's computer is not experiencing this problem, yet!

    Help please!
  4. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    cjills - can you post your own thread rather than adding to someone elses - it would be useful if you could post all the message please
  5. dai


    Mar 6, 2003
    check the power supply,it could be on it's way out
    if it was heat it would happen reguarly
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Similar Threads - shuts couple times
  1. vajovic
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/276838

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice