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Solved Pc stuck on workstation screen

Discussion in 'Windows 10' started by Danrobinson, Sep 28, 2018.

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  1. Danrobinson

    Danrobinson Thread Starter

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    Recently I was using my pc for gaming on windows 10 and it simply turned itself off ever since then whenever I’ve turned it on it only displays the workstation screen and nothing else. Any idea on how to fix this would be greatly appreciated even if I have to loose all my data
     
    Danrobinson, Sep 28, 2018
    #1
  3. managed

    managed Trusted Advisor Spam Fighter

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    What make and model PC is it ? What is shown on the 'workstation' screen ?

    Can you get into the Bios Setup ? The key to press to do so could be shown on the screen.
     
    managed, Sep 28, 2018
    #2
  4. Danrobinson

    Danrobinson Thread Starter

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    It’s a custom pc and it only shows what is in the ss I’ve tried switching all boot devices but all day no device can be read
     

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    Danrobinson, Sep 28, 2018
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  5. managed

    managed Trusted Advisor Spam Fighter

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    Does pressing DEL at that screen get you into the Bios ?
     
    managed, Sep 28, 2018
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  6. Danrobinson

    Danrobinson Thread Starter

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    Yes it does and shows this screen
     

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    Danrobinson, Oct 2, 2018
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  7. managed

    managed Trusted Advisor Spam Fighter

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    That screen is showing the DVD drive (Liteon DVD-RW going by the iHAS124 part) but not showing any hard drive.

    At the screenshot (SS) highlight 'SATA configuration' and try each option, save and exit each time to see if the hard drive shows up.

    If that didn't help and you can get inside the case check the 2 cables going to the hard drive are properly connected, one comes from the power supply (PSU), check the other cable's connection to the motherboard. Best way to check them is to disconnect then reconnect them. The power cable may come directly out of the PSU, if so there is no connector at that end.

    I noticed the day of the week looks wrong, is the rest of the info. on the SS correct ?
     
    managed, Oct 2, 2018
    #6
  8. Danrobinson

    Danrobinson Thread Starter

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    ok I’m afraid I have to work tomorrow and I’m not at home anymore but I’ll try this when I get back and let you know if it works
     
    Danrobinson, Oct 2, 2018
    #7
  9. Danrobinson

    Danrobinson Thread Starter

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    I’ve tried changing all the options and I’ve swapped the wited over and the cd always shows but never the hard drive also my hard drive clicks intermittently but repeatedly and I read that that could mean it’s broken if that is the case can you let me know and if it’s worth buying a new one of just starting again with a pc
     
    Danrobinson, Oct 4, 2018
    #8
  10. managed

    managed Trusted Advisor Spam Fighter

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    As a final check move the thinner data cable from the CD to the hard drive, if the hard drive still doesn't show then it's faulty and you will need a new one.

    You would have to install Windows onto the new drive. You can download Windows 10 and if it was already activated it should activate automatically again so will not cost you anything.
     
    managed, Oct 4, 2018
    #9
  11. Danrobinson

    Danrobinson Thread Starter

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    When you say the thinner cable do you mean the SATA cable or the power cable ?
    And if I decide to buy a new drive will it come with windows or how would I go about installing it
     
    Last edited: Oct 4, 2018
    Danrobinson, Oct 4, 2018
    #10
  12. managed

    managed Trusted Advisor Spam Fighter

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    The Sata cable.

    See 2nd paragraph in post #9 for getting windows.
     
    managed, Oct 4, 2018
    #11
  13. Danrobinson

    Danrobinson Thread Starter

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    Ok my problem is definitely the hard drive thanks for all your help I’ll see the windows paragraph when I need to
     
    Danrobinson, Oct 4, 2018
    #12
  14. managed

    managed Trusted Advisor Spam Fighter

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    You're welcome, if you need any help with getting the hard drive or installing windows make a new thread and we will be happy to help.
     
    managed, Oct 4, 2018
    #13
  15. Danrobinson

    Danrobinson Thread Starter

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    Sorry I know I’ve marked this as read but could you possible post a link to the post you are talking about here ?
     
    Danrobinson, Oct 6, 2018
    #14
  16. managed

    managed Trusted Advisor Spam Fighter

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    Post #9 in this thread, here's the paragraph I meant :-

    You would have to install Windows onto the new drive. You can download Windows 10 and if it was already activated it should activate automatically again so will not cost you anything.
     
    managed, Oct 6, 2018
    #15

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