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pc switching off

Discussion in 'Windows XP' started by mattlove, Mar 6, 2006.

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  1. mattlove

    mattlove Thread Starter

    Joined:
    Nov 27, 2005
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    my pc is just suddenly switching off just like that and i suspect it could be a virus.but now the problem is if i when to run an antivirus it switches off before the scan is complete.any idea how i can remove the virus that is if it is a virus.
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Let's see if you are infected with anything. Shutdowns can be caused by other things too.

    Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. mattlove

    mattlove Thread Starter

    Joined:
    Nov 27, 2005
    Messages:
    14
    thx mate let me that
     
  4. mattlove

    mattlove Thread Starter

    Joined:
    Nov 27, 2005
    Messages:
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    Logfile of HijackThis v1.99.1
    Scan saved at 1:08:05 AM, on 3/7/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Eset\nod32krn.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Eset\nod32kui.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.167.1.58:8080
    O1 - Hosts: 64.237.37.47 auto.search.msn.com
    O1 - Hosts: 64.237.37.47 auto.search.msn.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [MediaPipe P2P Loader] "C:\Program Files\p2pnetworks\mpp2pl.exe" /H
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [WINRUN] taskgmr.exe
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\RunServices: [WINRUN] taskgmr.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O16 - DPF: {134F7664-943D-3BB9-65F5-70B91DF46C86} - http://www.emcodec.com/v4/eCodec-v4.108.exe
    O16 - DPF: {2F003D51-39FD-4D18-9016-95CF70B92ABE} - http://download.movienetworks.com/install/US/altpmtscab.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134065949921
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
     
  5. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You are infected.

    Click here to download the trial version of Ewido Security Suite:
    http://www.ewido.net/en/download/

    · Install Ewido.
    · During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    · Launch ewido.
    · It will prompt you to update click the OK button and it will go to the main screen.
    · On the left side of the main screen click update.
    · Click on Start and let it update.
    · DO NOT run a scan yet.

    Restart your computer into Safe Mode now.
    (Start tapping the F8 key at Startup, before the Windows logo screen).
    Perform the following steps in Safe Mode:

    * Run Ewido:
    Click on scanner
    Click Complete System Scan and the scan will begin.
    During the scan it will prompt you to clean files, click OK.
    When the scan is finished, look at the bottom of the screen and click the Save report button.
    Save the report to your desktop.

    Reboot.

    Post a new Hijack This log and the results of the Ewido scan.

    Did you add those 01 Hosts files yourself?
     
  6. mattlove

    mattlove Thread Starter

    Joined:
    Nov 27, 2005
    Messages:
    14
    no i did not add anything
     
  7. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Ok proceed with Ewido (y)
     
  8. mattlove

    mattlove Thread Starter

    Joined:
    Nov 27, 2005
    Messages:
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    i can't complete the scan it's switching off be4 ewido has finished the scan
     
  9. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    Messages:
    84,315
    Are you running it in Safe Mode
     
  10. mattlove

    mattlove Thread Starter

    Joined:
    Nov 27, 2005
    Messages:
    14
    yes my friend
     
  11. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Okay skip that and see if you can run this instead.

    Please download Webroot SpySweeper from here: http://www.webroot.com/consumer/products/spysweeper/index.html?acode=af1&rc=4129

    (It's a 2 week trial.)

    * Click the Free Trial link under "SpySweeper" to download the program.
    * Install it. Once the program is installed, it will open.
    * It will prompt you to update to the latest definitions, click Yes.
    * Once the definitions are installed, click Options on the left side.
    * Click the Sweep Options tab.
    * Under What to Sweep please put a check next to the following:
    o Sweep Memory
    o Sweep Registry
    o Sweep Cookies
    o Sweep All User Accounts
    o Enable Direct Disk Sweeping
    o Sweep Contents of Compressed Files
    o Sweep for Rootkits

    o Please UNCHECK Do not Sweep System Restore Folder.

    * Click Sweep Now on the left side.
    * Click the Start button.
    * When it's done scanning, click the Next button.
    * Make sure everything has a check next to it, then click the Next button.
    * It will remove all of the items found.
    * Click Session Log in the upper right corner, copy everything in that window.
    * Click the Summary tab and click Finish.
    * Paste the contents of the session log you copied into your next reply.

    Also post a new Hijack This log.
     
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