Pc wifi keep disconnecting

poria

Thread Starter
Joined
Oct 25, 2020
Messages
2
i bought a wifi usb
and when i connect to my modem
i lost my internet connection with all of my devices
connected but to internet it keeps disconnect and reconneting again

i have already tried reinstall and changing drivers
I removed power Management check
i also connected my modem with lan cable and i still have the problem
 

plodr

Liz
Joined
Jun 27, 2014
Messages
22,219
What brand and exact model of modem?
A wifi USB is usually placed into a computer and not into the modem.
For wifi, you need a router attached to the modem.

Please post a picture or a link to the wifi USB you have so I can see exactly what you've purchased.
 

poria

Thread Starter
Joined
Oct 25, 2020
Messages
2
i think you misunderstood me i connected the usb into my pc
and the connected to my modem.
its a royal rw-133
i dont think the problem is from the usb because i had the same probem with lan cable
modem model iz zyxel del 1201-T10A
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
37,718
I would suspect that the modem is faulty at this point. I assume this modem is from the ISP? If so, have them replace it.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
22,219
royal rw-133 is the USB dongle.
What is the model of your modem? Not all modems are capable of wireless. We have to see exactly what modem you are using. If it is wireless then it is a gateway device which is a modem and router in one hardware unit.
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
37,718
royal rw-133 is the USB dongle.
What is the model of your modem? Not all modems are capable of wireless. We have to see exactly what modem you are using. If it is wireless then it is a gateway device which is a modem and router in one hardware unit.
The OP mentioned it: zyxel del1201-T10A, however it seems to be only in Iran, as did the dongle. I can't find much information on it at all.
 

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