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PC WILL NOT Shut Down...???

Discussion in 'Windows XP' started by mark4man, Apr 27, 2010.

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  1. mark4man

    mark4man Thread Starter

    Aug 26, 2001
    hello again...

    well...here's one I've never experienced before...[&...I'm not sure if it's an OS problem or a hdwe. problem...but I'm starting w/ the OS first, I suppose]:

    My computer (a Compaq SR5610F) will not shut off...when I go to Start > Shut Down > Shut Down Windows (running XP Pro). It simply reboots & starts up again...almost like I've selected 'Restart' instead of 'Shut Down'.

    it (the PC) seems to be running OK, save some weirdness, but the first thing I did was to run a full scan w/ AVG Anti-Virus (which also has Anti-RootKit & Anti-Spyware functionality...which is largely ineffective...but there). It came up w/ about 100 viruses; & I killed them all.

    Then...I started STOPZilla & ran a full scan...(STOPZilla is much more effective in the above mentioned departments...but I never let it start automatically 'cause it takes like 3 minutes to load).

    So...STOPZilla came up w/ one spyware app...in my Registry...known as 'Nebular-E'. I killed that, then completely cleaned my computer again using MS 'Disc Cleanup', 'CCleaner' & 'Registry Mechanic'. I also killed everything I could from my browser (IE7)...history...temps...cookies, etc., etc.

    Then I attempted a shut down again...& the machine again rebooted; & restarted.

    (to shut down, overnight,...I depressed the On/Off Switch on the Compaq...this morning...when I hit the same button...everything started normally...no overt other problems).

    didn't know where to turn...so I came here.

    anybody ever experience this before...a windows-based computer that will not turn off...???

    sure would appreciate some help...thanks very much,

    XP Pro v 2002; SP3
  2. pcs365_4


    Apr 13, 2010
  3. Harbir


    Apr 22, 2010
    Go to System Properties - Under Advanced - Startup & Recovery click settings and uncheck auto restart.................... :)
  4. mark4man

    mark4man Thread Starter

    Aug 26, 2001

    thanks all:

    1) upon booting up to come here...chkdsk ran; & divulged the following:

    SMI12.tmp index $130 of file 72 >
    recovering lost files >
    recovering orphaned file: SMIA.tmp (107037) into directory file 72

    but...same thing continued to happen.

    2) tried the auto restart uncheck thing...what I get then (at shut down) is some sort of blue screen that states that the system has been turned off (&...I'll attempt this aagin & come back later w/ exact language)

    3) really hate chasing down driver updates...(but the aforementioned blue screen looked an awful lot like one I've seen before...on an old dell dimension...for a bad video driver)...so's i spose I'm obligated...I'll do it.

    4) also: backing up everything...right now...one never knows when she's gonna blow.

    will report back...thanks,

  5. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Jan 9, 2005
    Hi first thing I'd do is - undo any changes made by Registry Mechanic.
    Any registry cleaner can remove the odd Window file etc - best not to use them.

    Then ask for your post to be moved to the Malware and Hijack this log forum - you maybe still infected.
  6. mark4man

    mark4man Thread Starter

    Aug 26, 2001

    [been a WEIRD ride, believe me]:

    1) Performed clean re-install of XP Pro, w/ prior drive reformatting

    2) After re-installing Paragon Drive backup...I couldn't figure out how to bring back individual files & folders from the full backup file on external HD...so...I restored the entire drive...(even tho it meant restoring a partially corrupted OS along w/ the process). I was also worried about never being able to access my personal files/folders again; & panicked

    3) everything came back...except for my USB functionality...had no mouse/keyboard

    4) plugged mouse into PS2 port w/ adapter...now I have mouse functionality

    5) ran another full machine scan w/ AVG...& it found a trojan horse in my system32 folder...killed it

    6) Now, the PC shuts off & restarts normally (so far...so good)

    7) Deleted USB (nonfunctioning) drivers from device manager...rebooted.

    8) Now...hdwe. wizard runs & restores complete USB functionality...I now have keyboard...& access to my external drive (better yet)

    9) performed a full backup of all important files/folders to the external HD...copy & paste style (screw that compression sh_t...& not being able to view entire backup heirarchy)

    so...one would thing my troubles are over...but I have the following in device manager:


    no way am I deleting drivers for the CPU...I very much want this thing to keep working (which it is now...seemingly ok...despite yellow exclamation warnings)

    not sure what to do now...go to athlon & get drivers, I suppose...???


    btw - mr. administrator...please move this thread to hyjack/malware forum...thanks very much
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