PC WILL NOT Shut Down...???

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mark4man

Thread Starter
Joined
Aug 26, 2001
Messages
222
hello again...

well...here's one I've never experienced before...[&...I'm not sure if it's an OS problem or a hdwe. problem...but I'm starting w/ the OS first, I suppose]:

My computer (a Compaq SR5610F) will not shut off...when I go to Start > Shut Down > Shut Down Windows (running XP Pro). It simply reboots & starts up again...almost like I've selected 'Restart' instead of 'Shut Down'.

it (the PC) seems to be running OK, save some weirdness, but the first thing I did was to run a full scan w/ AVG Anti-Virus (which also has Anti-RootKit & Anti-Spyware functionality...which is largely ineffective...but there). It came up w/ about 100 viruses; & I killed them all.

Then...I started STOPZilla & ran a full scan...(STOPZilla is much more effective in the above mentioned departments...but I never let it start automatically 'cause it takes like 3 minutes to load).

So...STOPZilla came up w/ one spyware app...in my Registry...known as 'Nebular-E'. I killed that, then completely cleaned my computer again using MS 'Disc Cleanup', 'CCleaner' & 'Registry Mechanic'. I also killed everything I could from my browser (IE7)...history...temps...cookies, etc., etc.

Then I attempted a shut down again...& the machine again rebooted; & restarted.

(to shut down, overnight,...I depressed the On/Off Switch on the Compaq...this morning...when I hit the same button...everything started normally...no overt other problems).

didn't know where to turn...so I came here.

anybody ever experience this before...a windows-based computer that will not turn off...???

sure would appreciate some help...thanks very much,


mark4man
XP Pro v 2002; SP3
 
Joined
Apr 22, 2010
Messages
26
Go to System Properties - Under Advanced - Startup & Recovery click settings and uncheck auto restart.................... :)
 

mark4man

Thread Starter
Joined
Aug 26, 2001
Messages
222
ok...

thanks all:

1) upon booting up to come here...chkdsk ran; & divulged the following:

SMI12.tmp index $130 of file 72 >
recovering lost files >
recovering orphaned file: SMIA.tmp (107037) into directory file 72

but...same thing continued to happen.

2) tried the auto restart uncheck thing...what I get then (at shut down) is some sort of blue screen that states that the system has been turned off (&...I'll attempt this aagin & come back later w/ exact language)

3) really hate chasing down driver updates...(but the aforementioned blue screen looked an awful lot like one I've seen before...on an old dell dimension...for a bad video driver)...so's i spose I'm obligated...I'll do it.

4) also: backing up everything...right now...one never knows when she's gonna blow.

will report back...thanks,


mf
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,447
Hi first thing I'd do is - undo any changes made by Registry Mechanic.
Any registry cleaner can remove the odd Window file etc - best not to use them.

Then ask for your post to be moved to the Malware and Hijack this log forum - you maybe still infected.
 

mark4man

Thread Starter
Joined
Aug 26, 2001
Messages
222
UPDATE:

[been a WEIRD ride, believe me]:

1) Performed clean re-install of XP Pro, w/ prior drive reformatting

2) After re-installing Paragon Drive backup...I couldn't figure out how to bring back individual files & folders from the full backup file on external HD...so...I restored the entire drive...(even tho it meant restoring a partially corrupted OS along w/ the process). I was also worried about never being able to access my personal files/folders again; & panicked

3) everything came back...except for my USB functionality...had no mouse/keyboard

4) plugged mouse into PS2 port w/ adapter...now I have mouse functionality

5) ran another full machine scan w/ AVG...& it found a trojan horse in my system32 folder...killed it

6) Now, the PC shuts off & restarts normally (so far...so good)

7) Deleted USB (nonfunctioning) drivers from device manager...rebooted.

8) Now...hdwe. wizard runs & restores complete USB functionality...I now have keyboard...& access to my external drive (better yet)

9) performed a full backup of all important files/folders to the external HD...copy & paste style (screw that compression sh_t...& not being able to view entire backup heirarchy)

so...one would thing my troubles are over...but I have the following in device manager:

http://www.moonjams.com/AMD.jpg

no way am I deleting drivers for the CPU...I very much want this thing to keep working (which it is now...seemingly ok...despite yellow exclamation warnings)

not sure what to do now...go to athlon & get drivers, I suppose...???


mf


btw - mr. administrator...please move this thread to hyjack/malware forum...thanks very much
 
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