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PC (windows XP) will not boot - even in safe mode

Discussion in 'Windows XP' started by gfry, Mar 12, 2010.

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  1. gfry

    gfry Thread Starter

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    Hi,
    I was wondering if anyone here has come across this type of error before.
    My sisters laptop (Fujitsu Siemens) running on XP was working fine without any malware etc, then one morning she went to switch it on, and it would not boot up into windows xp. The screen switches on and displays the fujitsu siemens logo, then becomes unresponsive.
    I have tried adjusting most parameters and booting in safe mode.
    However I have not had any success with this.

    When booting in safe mode, I receive the following error code:

    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\ntoskrnl.exe
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\hal.dll
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\KDCOM.DLL
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\BOOTVID.dll
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\config\system
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\c_1252.nls
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\c_437.nls
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\1_intl.nls
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\FONTS\vgaoem.fon
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\AppPatch\drvmain.sdb
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\sptd.sys
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\SCSIPORT.SYS
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\WMILIB.SYS
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\ACPI.sys
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\pci.sys
    muti(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\isapnp.sys

    I notice that BOOTVID and Drivers are both mentioned in these errors, so i am sure this is what is preventing XP from starting.
    The obvious thing to do would be to reboot windows from scratch, but the problem is, XP came preinstalled on the laptop, and therefore, I have no access to files necessary for a reboot.

    Would anyone know if this computer beyond repair, or is it possible to restore windows in some way?

    any suggestions would be greatly appreciated.

    Gavin
     
  2. Megabite

    Megabite

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    Do you know if this laptop came with any recovery discs......sometimes there is a recovery partition ..to access it if it has one is by one of the F buttons on startup
     
  3. Megabite

    Megabite

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    Try f10 or f12 or maybe Alt + F10 on startup
     
  4. Frank4d

    Frank4d Trusted Advisor

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    9,126
    Those aren't errors. Safemode displays a list of drivers as they are loaded while Safemode is starting up. It then hangs trying to load the next driver after isapnp.sys.

    One way to fix the problem is by doing a repair install which you aren't able to do without a CD. Another is doing surgery on the hard drive as described here: http://social.answers.microsoft.com...r/thread/1bb2ac51-8b5c-4058-b835-408524ace776
     
  5. gfry

    gfry Thread Starter

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    Im afraid no recovery disks came with the computer.

    I read on another forum that i could possibly use UBCD4WIN 3.5.0 to restore and recover windows. So I downloaded it and burned it onto a cd. i then changed the boot-up order on the computer, to allow the cd drive to boot before the hard drive. However this made no difference, and it still got stuck on the same start up screen...
     
  6. Megabite

    Megabite

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  7. gfry

    gfry Thread Starter

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    Thanks for the advice Megabite and Frank4d.

    Over the weekend, I tried all the solutions you guys suggested.
    unfortunately i have made no progress.
    I have tried to boot the two openware OS suggested from a CD as well as from a live USB, and have had no luck with either, and the computer stalls on a blank black screen on whichever reboot I tried.

    The computer will not boot past the initial Fujitsu Siemens welcome screen.

    At this stage am I right in assuming there isn't much else that can be done to restore the computer??
     
  8. gfry

    gfry Thread Starter

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    Mar 12, 2010
    Messages:
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    I have now discovered that the cd drive on the computer had not been working for a good while before the computer failed to boot. therefore i am now unable to use any sort of re-boot from a cd, as the laptop will not read any sort of recovery cd that is inserted.
    Although i have already tried booting from a USB without any success, i was wondering if there is another way to attempt a reboot onto the hard drive?
    Or is there possibly another way to examine the hard drive remotely?
     
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