Pc won't charge

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adeleke5140

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Screenshot_2018-09-11-16-24-39.png Screenshot_2018-09-11-16-23-31.png My pc has been dead for quite a while probably 2-3months now. It all started when I was charging it. The cable was ok, but the led light would flicker on and off. Finally, the battery was down completely and now it doesn't even charge again. I removed the battery and plugged it but it still didn't come up.
Here's the information I could get from the back of the pc,

HP Notebook - 15-r106nia (ENERGY STAR)
Product: K0X73EA#BH5
Model: 15-r106nia
Serial: CND50908D4
I was running windows 10. 4gb of ram, 500gb rom, dunno if it's SSD or HDD.
Please, I need help.
 
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lochlomonder

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Usually, there are three points of possible failure to check. First, is it a battery issue? I see you removed this and tried to power on over AC, which didn't work. I would recommend removing the plug from the AC adapter, holding down the power button on the laptop for at least 1 minute to drain the capacitors, and then plug the AC adapter in again. Try turning on the laptop and then see if that works.

If it doesn't work, it's possible the AC adapter is faulty and needs replacing, or it could be the DC power jack in the laptop. When you mentioned the LED flickering on and off, that suggests to me either a component was on the point of failure or an adequate connection wasn't being made between the adapter and the laptop plug.
 

lochlomonder

Colin
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Have a read of this page, which helps outline some of the checks to do for physical damage. It's possible either the AC adapter or the DC jack is damaged, and a close inspection of the adapter may yield some clues. However, it's difficult to say from what we've discussed thus far. Do you have any local computer stores who would be willing to check these for you?
 

adeleke5140

Thread Starter
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Sep 11, 2018
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I took it to a computer technician, he gave me an a bill $35.81 that's the dollar equivalent to my currency. I haven't gone back though to ask. Are there some questions you think are important that I should ask?
 

adeleke5140

Thread Starter
Joined
Sep 11, 2018
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What did he check for the $35 amount?
Well, I've got a broken hinge, and a lot od wires that leads to the monitor have ben cut by something. The broken hinge section is also near the in-built Wi-Fi adapter so I think it's affected too. To fix that it's $22.04 dollars and the PC isn't receiving power, it isn't charging either and to fix the power panel it's $13.78
 

plodr

Liz
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Jun 27, 2014
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If the broken hinge cut monitor wires, it might also have cut the wifi-adapter wire. Some charger ports use wires so those might have been cut as well.
 
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