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PCI to USB Host controller not working

Discussion in 'Hardware' started by pauld63, Jan 23, 2002.

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  1. pauld63

    pauld63 Thread Starter

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    :( I had three USB devices to connect to two ports. I bought a Stratitec four port USB hub. Somewhere along the trek I must have removed the controller in Device Manager. When I rebooted, the system recognized new device and apparently installed software (drivers, etc.; but the USB ports on the computer are not recognized (I have no USB cables connected to computed now). In Device Manager under Universal Serial Bus controllers, the next line has a !surrounded by yellow. I went to Radio Shack and looked on their computer (not like mine), but Device Mgr. was the same except on the 2nd line there was no dash and it said "interrupt Request 11" and then on the next line "Input/Output Range 2080-209F. I would just like to get the driver for the card (PCI to USB)installed. Any help greatly appreciated.
    P.S. This is a Gigabyte Technology motherboard GA-BX2000+ with a Pentium III 550Mhz. Windows 98 2nd edition. The controller is on board.
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Hi pauld63, welcome to TSG.

    When you click on the device with the yellow exclamation mark, what shows for the problem?

    Have you had any USB devices working in the past?
     
  3. pauld63

    pauld63 Thread Starter

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    Yes, my USB ports were working fine. I am sure that no interrupt is selected for the device and that is the problem, but I am very nervous and not very experienced in this field. I too, am going to make a list of my interupts and see what is available. I think I just deleted the driver for the USB ports. Don't ask me why!!!! But I am having the same EXACT problem that the other guy is having who posted his many interrupts.

    NTKERN.VXD could not load device driver (code2)
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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    To post your IRQs, start button, run, then type msinfo32 and hit ok...go to hardware, IRQs, edit, select all, edit, copy and come back and paste......much easier.
     
  5. pauld63

    pauld63 Thread Starter

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    0 System timer
    1 Standard 101/102-Key or Microsoft Natural Keyboard
    2 Programmable interrupt controller
    3 Communications Port (COM2)
    4 Communications Port (COM1)
    5 Diamond Sonic Impact S100 PCI AudioDrive
    5 Diamond Sonic Impact S100 Device Manager
    5 ACPI IRQ Holder for PCI IRQ Steering
    6 Standard Floppy Disk Controller
    7 Printer Port (LPT1)
    8 System CMOS/real time clock
    9 SCI IRQ used by ACPI bus
    10 XPERT 98 (English)
    10 ACPI IRQ Holder for PCI IRQ Steering
    11 Zoom 56K PCI Faxmodem
    11 ACPI IRQ Holder for PCI IRQ Steering
    12 PS/2 Compatible Mouse Port
    13 Numeric data processor
    14 Primary IDE controller (dual fifo)
    14 Intel 82371AB/EB PCI Bus Master IDE Controller
    15 Secondary IDE controller (dual fifo)
    15 Intel 82371AB/EB PCI Bus Master IDE Controller
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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  7. esdxc37

    esdxc37

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    have you checked in your bios setup that the usb ports have not been disabled
     
  8. pauld63

    pauld63 Thread Starter

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  9. ~Candy~

    ~Candy~ Retired Administrator

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    If you'll just hit the 'reply' button instead of 'quote' it'll keep the thread shorter. :)
     
  10. pauld63

    pauld63 Thread Starter

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    I am going to reinstall Windows 98 in the morning. How do I install an interupt for the USB controller? I did find out how to remove the interupts for the com ports, but I never did figure out WHAT they are!!!! The USB was not on that screen to add irq to.????
     
  11. pauld63

    pauld63 Thread Starter

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    :( I am still having the same identical problem. I just reinstalled Windows 98 2nd edition and everything is the same. I checked in bios to make sure USB was enabled and it was. As for the advise of disabling my com ports 1 & 2, I didn't exactly understand that. I need to know the purpose of those and how to remove the interrupts and how to give the PCI to USB controller an interrupt? The Intel 82371AB/EB PCI to USB Universal Host Controller seems to be awfully close to what is shown on irqs 14 & 15 (same number?). I have a doctor's appointment shortly, but will be back around lunch. NO! It isn't my shrink, that's later..........
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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    Since you reinstalled windows, some IRQs may have changed...can you post your listing again?
     
  13. pauld63

    pauld63 Thread Starter

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    The interupts are all exactly the same. How can I give an interupt to the controller and give me more info on removing interupt for com 1 & 2 which do not appear to be used, although I have NO idea what they are! My modem is evidently int. 11. Please help..... The doctor did not give me good news at my appointment.............
     
  14. ~Candy~

    ~Candy~ Retired Administrator

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    Ok, Paul, you're going to have to help us here.....

    a) you tell us you want to disable com 1 and com 2
    b) you tell us you don't even know what they are, which means you don't know if you have anything connected to them

    I think we'd better make sure you don't have anything connected to them first.....why don't you take a peek at the rear of the computer and see what else might be attached besides the mouse, keyboard, telephone line to the modem and this usb device we're trying to get to work.

    If there's nothing else connected, go into the device manager and find each com port and place a check mark in the box that says to disable in this hardware profile and restart your computer.

    For some reason you appear to be set on thinking that the USB is going to get IRQ #11 because you saw this on the computer at Radio Shack....not the case at all......mine is on IRQ #3 and I'm sure if we asked more people to post theirs, you'd have a variety of numbers that show up....so let's forget about the one at Radio Shack.

    Did you read the Microsoft article regarding your problem? Before the USB magically reappears, you need to get the correct version of drivers installed.

    Sorry to hear your Dr. appt. didn't go well......
     
  15. pauld63

    pauld63 Thread Starter

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    :) It was your suggestion about the com ports in a previous message. Are these the serial ports on the back of my computer? My son has my old camera that used a serial port and I would like to keep one. The only thing that I got from Radio Shack was that I did not have an IRQ for the USB ports(controller). I am almost 57 and have forgotten more than most people will ever learn about computers. ;) I spent a couple of weeks or more with problems on an internal modem. Changed the IRQ and wala! I just know that the one at Radio Shack had an interupt and mine doesn't. I do not remember how to give it one to try.
     
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