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Discussion in 'Virus & Other Malware Removal' started by CRAZY8FAN, Feb 9, 2005.

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  1. CRAZY8FAN

    CRAZY8FAN Thread Starter

    Joined:
    Aug 11, 2004
    Messages:
    8
    Here is my HiJackThis Log...

    Logfile of HijackThis v1.99.0
    Scan saved at 11:54:00 PM, on 2/8/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\Ati2evxx.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\GEARSec.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\Fast.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe
    C:\Program Files\Lexmark 2200 Series\lxbvbmon.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\system32\prutnct.exe
    C:\Program Files\NewVentrilo\Ventrilo.exe
    C:\WINDOWS\system32\prutnct.exe
    C:\Documents and Settings\The Family\Desktop\hijackthis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://voiceswithin.net/forums/index.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www28.brinkster.com/chrisww1942/
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
    O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\SnagIt 7\SnagItBHO.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\SnagIt 7\SnagItIEAddin.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Lexmark 2200 Series] "C:\Program Files\Lexmark 2200 Series\lxbvbmgr.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [Active Desktop Calendar] C:\PROGRA~1\ACTIVE~1\ADC.exe
    O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
    O4 - HKCU\..\Run: [prutnct] C:\WINDOWS\system32\prutnct.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Broken Internet access because of LSP provider 'xfire_lsp_11078.dll' missing
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/10e495b14b11d700ab20/netzip/RdxIE601.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
    O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/systemscan/soesysinfo.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: InCD Helper - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



    My friend has questioned these...
    Running processes:

    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\GEARSec.exe
    C:\WINDOWS\System32\Fast.exe
    C:\WINDOWS\system32\prutnct.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www28.brinkster.com/chrisww1942/


    My ping when playing WoW is like 700 and higher...I have set up port forwarding for the ports need for that too...I don't get it...

    Can anybody help me out?
     
  2. CRAZY8FAN

    CRAZY8FAN Thread Starter

    Joined:
    Aug 11, 2004
    Messages:
    8
    Anybody?
     
  3. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    Copy this text to Notepad and Print out these instructions.

    Go to: Control Panel > Add/Remove Programs and uninstall "Viewpoint (anything)"

    Open HijackThis

    Close all browser/email/explorer windows

    Click "Open the Misc Tools section",
    then click "Open process manager"

    Hi-lite all instances of "C:\WINDOWS\system32\prutnct.exe"
    and click "Kill process"

    Click the "Back" button (bottom right corner)
    Run HJT scan again
    Place a checkmark next to the following entries ONLY
    and click "Fix checked":

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www28.brinkster.com/chrisww1942

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)

    O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    O4 - HKCU\..\Run: [prutnct] C:\WINDOWS\system32\prutnct.exe

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/10e495b14b11d700ab20/netzip/RdxIE601.cab

    _____________________________________________________________________

    Re:

    O10 - Broken Internet access because of LSP provider 'xfire_lsp_11078.dll' missing

    Is XFire installed?
    Or have you recently uninstalled it?

    If it's been uninstalled, run WinsockXPFix
    (note, you will need to close all windows and disconnect from the net before running the fix).

    If XFire is still installed, then don't do anything, because this is a potential HJT bug.

    _____________________________________________________________________


    The following are optional. If it was me, then I'd disable/fix them with HJT.
    QuickTime Task & RealSched are both legit, but are known resource hogs.
    QT and Real Players can both be opened via Start > Programs, as and when required.
    It's still debatable as to whether webshots comes bundled with (or is a source for) spyware.
    Read more about Fuji Regshave app here

    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab

    O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB

    _____________________________________________________________________

    FYI

    LEXBCES.EXE & LEXPPS.EXE are legit processes associated with your Lexmark printer.
    GEARSec.exe is a legit process associated with Gear CD/DVD Burning Software.
    Fast.exe is Fast User Switching hotkey (Microsoft Windows XP PowerToys).

    _____________________________________________________________________


    If they still exist, locate and delete the following:

    C:\WINDOWS\system32\prutnct.exe
    C:\Program Files\E2G (delete folder)
    C:\Program Files\Viewpoint (delete folder)

    You might need to first go to:
    Control Panel > Folder Options > View tab
    and checkmark "show hidden files"
    and uncheck "hide extensions for known filetypes"

    Go to: Control Panel > Internet Options
    General tab > Temp Internet Files > Delete > OK

    Go to: Start > Run
    Type in: %temp%
    Delete all files in the Temp folder

    If Windows says anything can't be deleted because they are currently in use, then you will need to reboot to Safe Mode, and then delete those files/folders.

    _____________________________________________________________________

    Run SpybotSD scan again, making sure you've got the latest detection updates first.

    Reboot

    It is also recommended that you follow the instructions here
    http://forums.techguy.org/t323262.html
    http://www.help2go.com/article217.html
    (run online virus scans, install SpywareBlaster, SpywareGuard, run AdawareSE scan)

    Post a new HJT log here.
     
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