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periodic loss on one computer

Discussion in 'Networking' started by wick2, Oct 30, 2007.

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  1. wick2

    wick2 Thread Starter

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    running windows xp, cable modem motorola, airlink 101 wireless router -- computer that is lossing connection is direct wired to router, not wireless. also have a vonage box direct to router. the wireless laptop maintains connection just fine. it's the desktop that loses connection for no apparent reason -- can't find websites and no email with eudora. rebooting restores connection. all lights are on on modem.
    have checked device manager, nothing obvious. also cmd propmt ping and get 100% lost packets even when connection is there. tried to ipconfig /all but command window flashes too quick to see even trying break or escape. have shut down some services a few months back -- could a service be the culprit.
    would appreciate any help.
     
  2. lilz4life

    lilz4life

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    hey when you try ip config all press print screen to view and paste it on paint to view
     
  3. TerryNet

    TerryNet Moderator

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    "could a service be the culprit."

    Sure. Did the problem start when you shut down services? If so, which ones did you shut down?

    Please show for when have a connection and after it is lost ...

    Start, Run, CMD, OK to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  4. wick2

    wick2 Thread Starter

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    still can't break pause or print screen on ipconfig.
    following are my sevices list
    Name Status Startup Type Log On As
    Alerter Disabled Local Service
    Application Layer Gateway Service Started Manual Local Service
    Application Management Manual Local System
    ASP.NET State Service Manual Network Service
    Automatic LiveUpdate Scheduler Disabled Local System
    Automatic Updates Started Automatic Local System
    Background Intelligent Transfer Service Started Automatic Local System
    ClipBook Disabled Local System
    COM+ Event System Started Manual Local System
    COM+ System Application Manual Local System
    Computer Browser Disabled Local System
    Cryptographic Services Started Automatic Local System
    DCOM Server Process Launcher Started Automatic Local System
    DHCP Client Started Automatic Local System
    Distributed Link Tracking Client Manual Local System
    Distributed Transaction Coordinator Manual Network Service
    DNS Client Disabled Network Service
    Error Reporting Service Disabled Local System
    Event Log Started Automatic Local System
    Fast User Switching Compatibility Started Manual Local System
    Fax Automatic Local System
    GEARSecurity Manual Local System
    Help and Support Started Automatic Local System
    HID Input Service Started Automatic Local System
    HTTP SSL Manual Local System
    IMAPI CD-Burning COM Service Automatic Local System
    Indexing Service Manual Local System
    IPSEC Services Started Automatic Local System
    LightScribeService Direct Disc Labeling Service Manual Local System
    LiveUpdate Manual Local System
    Logical Disk Manager Manual Local System
    Logical Disk Manager Administrative Service Manual Local System
    Messenger Disabled Local System
    MS Software Shadow Copy Provider Manual Local System
    Net Logon Manual Local System
    NetMeeting Remote Desktop Sharing Disabled Local System
    Network Connections Started Manual Local System
    Network DDE Disabled Local System
    Network DDE DSDM Disabled Local System
    Network Location Awareness (NLA) Disabled Local System
    Network Provisioning Service Disabled Local System
    Norton Ghost Manual Local System
    NT LM Security Support Provider Manual Local System
    NVIDIA Display Driver Service Manual Local System
    Office Source Engine Manual Local System
    Performance Logs and Alerts Disabled Network Service
    Plug and Play Started Automatic Local System
    Portable Media Serial Number Service Manual Local System
    Print Spooler Started Automatic Local System
    Protected Storage Started Automatic Local System
    QoS RSVP Disabled Local System
    Remote Access Auto Connection Manager Manual Local System
    Remote Access Connection Manager Started Manual Local System
    Remote Desktop Help Session Manager Disabled Local System
    Remote Procedure Call (RPC) Started Automatic Network Service
    Remote Procedure Call (RPC) Locator Started Automatic Network Service
    Removable Storage Started Automatic Local System
    Routing and Remote Access Disabled Local System
    Secondary Logon Disabled Local System
    Security Accounts Manager Started Automatic Local System
    Security Center Started Automatic Local System
    Server Started Automatic Local System
    Shell Hardware Detection Started Automatic Local System
    Smart Card Disabled Local Service
    SoundMAX Agent Service Started Automatic Local System
    SSDP Discovery Service Disabled Local Service
    Symantec Core LC Manual Local System
    Symantec Event Manager Manual Local System
    Symantec Password Validation Automatic Local System
    Symantec Settings Manager Manual Local System
    System Event Notification Started Automatic Local System
    System Restore Service Automatic Local System
    Task Scheduler Started Automatic Local System
    TCP/IP NetBIOS Helper Disabled Local Service
    Telephony Started Manual Local System
    Terminal Services Started Automatic Local System
    Themes Started Automatic Local System
    Trend Micro Central Control Component Started Automatic Local System
    Trend Micro Personal Firewall Started Automatic Local System
    Trend Micro Protection Against Spyware Started Manual Local System
    Trend Micro Proxy Service Started Automatic Local System
    Trend Micro Real-time Service Started Automatic Local System
    Ulead Burning Helper Started Automatic Local System
    Uninterruptible Power Supply Disabled Local System
    Universal Plug and Play Device Host Manual Local Service
    Volume Shadow Copy Manual Local System
    WebClient Manual Local Service
    Windows Audio Started Automatic Local System
    Windows Driver Foundation - User-mode Driver Framework Manual Local System
    Windows Firewall/Internet Connection Sharing (ICS) Started Automatic Local System
    Windows Image Acquisition (WIA) Started Automatic Local System
    Windows Installer Manual Local System
    Windows Management Instrumentation Started Automatic Local System
    Windows Media Player Network Sharing Service Manual Network Service
    Windows Time Started Automatic Local System
    Wireless Zero Configuration Disabled Local System
    WMI Performance Adapter Disabled Local System
    Workstation Started Automatic Local System
     
  5. TerryNet

    TerryNet Moderator

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    "still can't break pause or print screen on ipconfig."

    Please see post #3: "Start, Run, CMD, OK to open a command prompt:".

    Do you lose connection or just lose the ability to resolve names? If the latter Start the 'DNS service' and change its Startup Type to 'Automatic.' If you still have the problem, Start the 'Network Location Awareness (NLA)' service and change its Startup Type to 'Manual.'
     
  6. wick2

    wick2 Thread Starter

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    Messages:
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    sry for denseness of brain
    ok got ipconfig results and ping my address 4 packets lost 100% lost
    ip routing enabled -- no
    wins proxy -- no
    dhcp -- yes
    autoconfig -- yes
    gateway and dhcp server identical
    also didn't understand "Do you lose connection or just lose the ability to resolve names".
     
  7. TerryNet

    TerryNet Moderator

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    If the PC can't ping its own IP address it's almost always a 3rd party firewall (internet security) blocking.

    If you lose connection you can't ping the router, much less an internet site.

    If you just lose the ability to resolve names you can ping the router and ping a web site by IP address (e.g., 216.109.112.135), but cannot ping a web site by name (e.g., yahoo.com).
     
  8. wick2

    wick2 Thread Starter

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    terry, can't ping router or internet address. am running pcillin for firewall -- what would you suggest changing setting wise short of completly disabling firewall.
     
  9. wick2

    wick2 Thread Starter

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    have also changed nla to manual and started. will see if that does anything. thanks for help
     
  10. TerryNet

    TerryNet Moderator

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    "am running pcillin for firewall -- what would you suggest changing setting wise short of completly disabling firewall."

    Recommend that you uninstall it or properly configure it for the access desired. 'Disbled' they sometimes still block stuff.
     
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