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Persistent MSXML error

Discussion in 'All Other Software' started by bhakans, Feb 10, 2007.

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  1. bhakans

    bhakans Thread Starter

    Joined:
    Feb 10, 2007
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    I have a problem with two software applications that seem to work with something called MSXML documents. The programs use Internet Explorer as part of their interface, and they used to work perfectly until a few days ago - after unistalling some other programs that was just using up space (using windows or the dedicated un-installers of course) I get this kind of error messages from the programs:

    "Unable to create a MSXML document object. Please update to the latest MSXML version"

    "An exception occured while loading the directory list: Class not registered"

    "An exception occured while loading the directory list: Invalid pointer".

    etc. :confused:

    The result is that although the softwares can start, they can't access the databases I have my profiles and information stored in.

    At the advice on the sellers of the software, I have tried the following.

    1. Installing (after first uninstalling it) this update:
    http://www.microsoft.com/downloads/...2b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en

    2. The same as above but added manual commands Start Menu->Run msiexec /qn /x {35343FF7-939B-401A-87B3-FF90A5123D88} and Run msiexec /qn /x {2AEBE10C-D819-4EBF-BC60-03BF2327D340}

    3. Repaired, uninstalled then re-installed the software programs in question.

    Nothing of the above have changed anything - I still get exactly the same error messages.

    Do you have any idea how to fix this?

    My operating system is XPSP2 with IE 7.
     
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