- Nov 6, 2016
Is it just me or has Craftsman taken a drop in quality?
My experiences with Craftsman branding haven't been good lately.
I recently saw a review on a cheap Harbor Freight electric chainsaw, selling for about 20% less than the saw I bought, also made in China, that used a metal reduction gear.
I've 'burned up' 2 Craftsman 71/4 inch circle saw blade in a matter of a few weeks when I used to get more than a years use out of 1. The carbide teeth broke off way too easily
Oddly, recently I was able to easily order parts for a 10+ year old Craftsman brush cutter from a Sears parts outlet, but had to go to an independent parts house for parts to repair my 4 month old Craftsman electric chainsaw. ( And the postage cost more than the part )
Never did find out where to send it for the 3 year warranty, but the postage on the saw would likely have cost way more that fixing it myself.