pfbackup.exe with Outlook 2002

[hofca]

I have searched this forum and other places on the net, and I have not found the exact problem I am having.

I have downloaded and installed pfbackup.exe with Outlook 2002. It installed successfully and "backup" shows up in the file drop down window, but when I try to backup the problem starts. I select backup and choose the path in which to save the backup (on an external hard drive). It tells me that I have to close Outlook first, so I do, but then when it tries to backup it gives me the following error: Cannot copy outlook: Access is denied. Make sure the disk is not full or write protected and that the file is not currently in use. The external hard drive is "My Book" with 344 GB free space.

I have been working on this problem for hours, and I finally admit defeat.

Thank you for your help.

Diane

 

[Old Rich]

If you set it to back up somewhere on your hard drive does it complete?

\FYI , , you can do the same thing manually by copying the pst file to the external.

 

[hofca]

Thank you!!! In checking to see if I could save it to my hard drive I discovered that I was not entering the entire path correctly. Now it is working. Thank you, Thank you!

I have another question. Not sure if it close enogh to the original question, but.... When I transferred the files from another computer I noticed that there were three files in the folder containing my pst files. They were: extend.dat, outlook.pst, and outlook1.pst. If I need to reinstall Outlook and start over, are all pst files the "same" (but newer ones contain more recent information)? Would I also need to replace the original dat file with a backup one?

Thank you again,
Diane

 

[Old Rich]

In Outlook . . click on Tools . . Options . . Click on the Mail setup tab . . then the Data Files button to find which file your Outlook is using.

The one named Archive is where you old archived mail was stored . . no idea what Extend,dat would be . .