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PGate-Basic

Discussion in 'Virus & Other Malware Removal' started by Confused!, Apr 22, 2004.

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  1. Confused!

    Confused! Thread Starter

    Joined:
    Apr 22, 2004
    Messages:
    8
    I have a program on my computer called PGate-Basic. I have no idea how it got on my computer but I know it's not something I added on purpose. When I try to uninstall it through the add/remove programs function, it refers me to their website which requires that I download a program in order to uninstall it. The website seems very questionable to me. I have Windows 2000 and in the past few months I have been getting hundreds of popups even though my isp has popup blocker. I have also been getting e-mails that say things like mail undeliverable which contain a virus. It implies that I have sent mail that was undeliverable but I never sent mail to the address it says I did. I have Norton Anti-virus and it has detected a lot of them but I'm wondering if any have slipped through. I know that it has detected Netsky and Trojan viruses and I have had it quarantine them as it was unable to fix or delete them. If you can help me with any or all of this I would greatly appreciate it!
    Thanks,
    Confused!
     
    Confused!, Apr 22, 2004
    #1
  2. Infidel_Kastro

    Infidel_Kastro

    Joined:
    Nov 21, 2003
    Messages:
    5,402
    Hello,
    Please go to http://www.sherrylynn.us/privacypolicy and click on "hijackthis.exe". Hit "Scan" and nothing else. A log will show up. Click on "Save log", should be where "scan" was and save it as a notepad file. Open the notepad file and cut-and-paste the log back here.
    IMPORTANT!!! DO NOT DO ANYTHING BUT WHAT I HAVE TOLD YOU, DON'T CHECK ANY OF THE BOXES. JUST POST AND WE'LL GET BACK TO YOU. :)
     
    Infidel_Kastro, Apr 22, 2004
    #2
  3. Confused!

    Confused! Thread Starter

    Joined:
    Apr 22, 2004
    Messages:
    8
    Logfile of HijackThis v1.97.7
    Scan saved at 8:44:52 AM, on 4/22/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\regsvc.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Winamp\Winampa.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\windows\temp\Ly.exe
    C:\WINDOWS\system32\pcs\pcsvc.exe
    C:\Program Files\Common Files\Dpi\dpi.exe
    C:\Program Files\Common files\updmgr\updmgr.exe
    C:\Program Files\NetZero\exec.exe
    C:\Documents and Settings\Local User\Application Data\roan.exe
    C:\WINDOWS\system32\wnsapisv.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\NetZero\exec.exe
    C:\Program Files\NetZero\qsacc\x1exec.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    C:\Program Files\Common Files\Symantec Shared\NMain.exe
    C:\PROGRA~1\NORTON~1\navw32.exe
    C:\PROGRA~1\NORTON~1\QServer.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\unzipped\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hkcu
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netzero.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.nyc.office.juno.com;*.corp.netzero.net;*.kbb.com;*.flipdog.com;*.pogo.com;*test-speed.com;<local>
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\nzsearch\nzsearchenh.dll
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    R3 - URLSearchHook: IncrediFindBHO Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Local User\Application Data\Mozilla\Profiles\default\aybyux4d.slt\prefs.js)
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\Lycos\IEagent\CSIE.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Ly.exe] C:\windows\temp\Ly.exe
    O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
    O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
    O4 - HKCU\..\Run: [Wrmc] C:\Documents and Settings\Local User\Application Data\roan.exe
    O4 - HKCU\..\Run: [WNST] C:\WINDOWS\system32\wnsapisv.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\RunOnce: [untd_recovery] C:\Program Files\NetZero\qsacc\x1exec.exe
    O4 - Startup: Forget Me Not.lnk = C:\Program Files\Mindscape\AGPrint\PMREMIND.EXE
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
    O8 - Extra context menu item: QuickDefine - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\eddefine.htm
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38031.5114930556
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{01B33858-3F5F-4895-AD93-F31DA14C1CE1}: NameServer = 64.136.20.121 64.136.20.133
    O17 - HKLM\System\CS1\Services\Tcpip\..\{01B33858-3F5F-4895-AD93-F31DA14C1CE1}: NameServer = 64.136.20.121 64.136.20.133
    Logfile of HijackThis v1.97.7
    Scan saved at 8:44:52 AM, on 4/22/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\regsvc.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Winamp\Winampa.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\windows\temp\Ly.exe
    C:\WINDOWS\system32\pcs\pcsvc.exe
    C:\Program Files\Common Files\Dpi\dpi.exe
    C:\Program Files\Common files\updmgr\updmgr.exe
    C:\Program Files\NetZero\exec.exe
    C:\Documents and Settings\Local User\Application Data\roan.exe
    C:\WINDOWS\system32\wnsapisv.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\NetZero\exec.exe
    C:\Program Files\NetZero\qsacc\x1exec.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    C:\Program Files\Common Files\Symantec Shared\NMain.exe
    C:\PROGRA~1\NORTON~1\navw32.exe
    C:\PROGRA~1\NORTON~1\QServer.exe
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\unzipped\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hkcu
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netzero.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?new-hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.nyc.office.juno.com;*.corp.netzero.net;*.kbb.com;*.flipdog.com;*.pogo.com;*test-speed.com;<local>
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\nzsearch\nzsearchenh.dll
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    R3 - URLSearchHook: IncrediFindBHO Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Local User\Application Data\Mozilla\Profiles\default\aybyux4d.slt\prefs.js)
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\Lycos\IEagent\CSIE.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Ly.exe] C:\windows\temp\Ly.exe
    O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
    O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
    O4 - HKCU\..\Run: [Wrmc] C:\Documents and Settings\Local User\Application Data\roan.exe
    O4 - HKCU\..\Run: [WNST] C:\WINDOWS\system32\wnsapisv.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\RunOnce: [untd_recovery] C:\Program Files\NetZero\qsacc\x1exec.exe
    O4 - Startup: Forget Me Not.lnk = C:\Program Files\Mindscape\AGPrint\PMREMIND.EXE
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
    O8 - Extra context menu item: QuickDefine - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\eddefine.htm
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38031.5114930556
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{01B33858-3F5F-4895-AD93-F31DA14C1CE1}: NameServer = 64.136.20.121 64.136.20.133
    O17 - HKLM\System\CS1\Services\Tcpip\..\{01B33858-3F5F-4895-AD93-F31DA14C1CE1}: NameServer = 64.136.20.121 64.136.20.133
     
    Confused!, Apr 22, 2004
    #3
  4. Confused!

    Confused! Thread Starter

    Joined:
    Apr 22, 2004
    Messages:
    8
    Thank you for helping me! :)
     
    Confused!, Apr 22, 2004
    #4
  5. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Go to http://computercops.biz/downloads-cat-14.html , and download the latest version of CWShredder by Merijn Bellekom, the creator of Hijack This.
    Run it, press 'Fix', and allow it to fix all it finds.
    And remember to click "Fix" (Not "Scan only")
    After its done its thing hit the"How do i prevent reinfection" tab....
    In particular pay attention to the patches for the operating system regarding the ByteVerify vulnerability which is how you got infected in the 1st place.

    When it is finished restart your computer.


    Download AdAware 6 181 from here: http://www.lavasoftusa.com/
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    Then......

    Click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    Then.........

    Go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" and "Let windows remove files in use at next reboot"

    Then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished mark everything for removal and get rid of it.(Right-click the window and choose"select all" from the drop down menu)

    Now re-boot...

    Then
    Download Spybot - Search & Destroy from http://security.kolla.de

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED

    Run an online antivirus check from at least one and preferably 2 of the following sites....
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/

    Re-boot again.

    Then post a new HijackThis log to check what is left.

    And when this is all clean...
    Consider installing the following:

    SpywareBlaster v 3.0 and SpywareGuard v2.2, to prevent Active-X drive-by installations, as well as provide real-time browser hijacking protection: http://www.wilderssecurity.net/index.html

    IE-SPYAD, a registry file that adds a long list of known "sites" to the Restricted Sites of your Internet Explorer: http://www.staff.uiuc.edu/~ehowes/resource.htm

    ;)
     
    $teve, Apr 22, 2004
    #5
  6. Confused!

    Confused! Thread Starter

    Joined:
    Apr 22, 2004
    Messages:
    8
    Okay...I downloaded CWShredder and ran it as you said. Then, I ran AdAware with the settings you said after updating it, although I had already downloaded it previously. I also ran Spybot as you said but had already downloaded it previously so I got the updates on that. Then I did an online scan with Panda software first. It took hours and then my computer sort of got stuck and I don't know the details just that it found infected files. So I ran a scan with trendmicro which said I had non-cleanable files: 3 TROJ STILEN.A, 2 TROJ Small.Go, and 2 BKDR Sandbox.A. Next I scanned with ravantivirus which identified the 2 sandbox.A viruses and 2 suspicious files. I restarted my computer inbetween each scan then ran hijack this again and here is my log. Is there anything that can be done to get rid of these viruses? I didn't add any of the other programs that you recommended yet until I could ask if I should do it now.
    Thanks so much for your help! I would be in desperate straights if left on my own.
    Confused!


    Logfile of HijackThis v1.97.7
    Scan saved at 3:03:54 PM, on 4/23/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\regsvc.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\windows\temp\Ly.exe
    C:\Program Files\NetZero\exec.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\NetZero\exec.exe
    C:\Program Files\NetZero\qsacc\x1exec.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\unzipped\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netzero.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:7900
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.nyc.office.juno.com;*.corp.netzero.net;*.kbb.com;*.flipdog.com;*.pogo.com;*test-speed.com;<local>
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\nzsearch\nzsearchenh.dll
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Local User\Application Data\Mozilla\Profiles\default\aybyux4d.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Ly.exe] C:\windows\temp\Ly.exe
    O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
    O4 - HKCU\..\Run: [WNST] C:\WINDOWS\system32\wnsapisv.exe
    O4 - HKCU\..\RunOnce: [untd_recovery] C:\Program Files\NetZero\qsacc\x1exec.exe
    O4 - Startup: Forget Me Not.lnk = C:\Program Files\Mindscape\AGPrint\PMREMIND.EXE
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
    O8 - Extra context menu item: QuickDefine - C:\Program Files\Common Files\Microsoft Shared\Reference Titles\eddefine.htm
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38031.5114930556
    O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{01B33858-3F5F-4895-AD93-F31DA14C1CE1}: NameServer = 64.136.20.121 64.136.20.133
    O17 - HKLM\System\CS1\Services\Tcpip\..\{01B33858-3F5F-4895-AD93-F31DA14C1CE1}: NameServer = 64.136.20.121 64.136.20.133
     
    Confused!, Apr 23, 2004
    #6

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