Philips spd5420 problem

[tsmatsoukas]

I too have a spd5420 usb external flash drive that xp will not recognize. Froggy334 said he fixed his, but not how. I can not send him a direct question- as the forum will not allow me to ??? Has anyone else solved this? TIA Tom

 

[Triple6]

Does the drive work on any other computer?

Edit: Oh I see that its not a flash drive but an external hard drive. First thing is still to test it on another computer to see if its the drive unit or the computer thats the issue.

 

[tsmatsoukas]

I get no access to the drive. It shows up and is recognized as a philips spd5420 but then I cant format it or copy anything to it. I was hoping Froggy334 would share his fix? Tia again Tom

 

[tsmatsoukas]

froggy334

Junior Member with 8 posts.
Join Date: Oct 2007
Location: Texas
Experience: Beginner


26-Oct-2007, 10:54 AM #1

External Hard Disk Drive won't work
I have a Philips External Hard Disk Drive (SPD5420/SPD5430) that recently quit working. I had used it for the majority of the day then all of a sudden the little purple light turned off. I have plugged it into other drives and it still wont work. When plugged into my pc, it says "please insert disk into drive F." I've tried changing the path and that won't work either. Anyone know if i can possibly recover my files from this drive?

 

[tsmatsoukas]

Then later

froggy334

Junior Member with 8 posts.
Join Date: Oct 2007
Location: Texas
Experience: Beginner


26-Oct-2007, 05:19 PM #8
Thank you everyone for helping me. I was able to fix it.

But not how???


Tom

 

[Triple6]

Does the drive show in Disk Management?
Disk Management: http://www.theeldergeek.com/disk_management.htm

Have you tried another USB cable?

 

[tsmatsoukas]

Disk Management

XP -Yes - when I try to access it I get a "insert a disk" message

Seven - as a seperate device- but not one I can format or transfer files to or from

Cable

This is a 1 inch hdd - bigger than a flash drive but it has a built in usb conector than flips out of the unit- so no a cable won't solve this

Thanks again Tom

 

[Triple6]

Unfortunately when these types of devices fail there's little that can be done.