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Phone freezes Windows XP

Discussion in 'Windows XP' started by sparsons, Jan 28, 2002.

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  1. sparsons

    sparsons Thread Starter

    Oct 18, 1999
    I have a 2.4 Ghz cordless phone plugged into an outlet in the downstairs bedroom. My computer is upstairs. When the phone rings, Windows XP professional freezes and I have to reboot and start again.

    My system is as follows:

    AMD Athlon XP 1600
    256 mb Kingston DDR memory
    MSI K7 Master w/AMD 761 chipset
    Seagate Barracuda IV ATA 100 40 GB hardrive, 7200 rpm
    Yamaha 3200 Lightspeed CD-R/CD-RW, 24X-10X-40X
    Toshiba CD, 8X
    1.44 Floppy
    Sound Blaster Audigy Sound Card
    Gainward GeForce 2 MX, 32 mb
    Zoom Technology, 56K Internal V.90 Modem, model 2920
    Windows XP Professional

    Anyone have any ideas what might cause this?
  2. Rikku


    Dec 11, 2001
    Sounds like you need to do some troubleshooting...

    First, unplug the phone line from your PC. Call yourself and see if XP continues to freeze.

    If it does, then start unplugging other devices, like the mouse, keyboard, printer - anything with wires to your pc.

    call yourself again and see if it freezes...

    good luck!
  3. sparsons

    sparsons Thread Starter

    Oct 18, 1999
    Thanks for the thoughts!

    Windows does not freeze when the phone line is disconnected from the computer.

    This problem is something new since I received my new computer. My old computer (Pentium 200 Mhz, 32 MB sdram, 8 gb hardrive, intel motherboard, Windows ME) used the same Zoom modem I am using now but never froze. The new computer seems to detect or receive something when the phone rings that the old computer did not.

    In addition, it only seems to be caused when the cordless phone rings. If I unplug the cordless phone, the regular corded phone rings but does not freeze windows.
  4. Brooks

    Brooks Guest

    Oct 30, 2001
    There is some component inside your computer that is sensitive to interference from your cordless phone.

    One thing to check, if you leave the handset in a different room, does it still freeze?

    Have you tried changing the location of the base station to a different part of the house?

    My speakers make a sound when my cell phone goes off sitting at the computer. In fact they sound before the phone actually rings. It really amazes people when I say hello before the phone rings :D
  5. sparsons

    sparsons Thread Starter

    Oct 18, 1999
    Well, I could not figure out what was being interfered with, so I got cable internet and solved the problem (or at least got around it).
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