Phone/Modem Trouble

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Timone

Thread Starter
Joined
Aug 29, 2003
Messages
72
When a phone call comes in I only receive one ring and when i answer my phone all i have is a dialtone. The person who called me gets a busy signal. I do not have any problem calling Out. I can only receive calls with my modem disconnected from my phone line, then everything will work fine.
:confused: NOTE:
I also have no problems with my dial-up Internet.

Is this a failing modem or what??? It worked fine until we had a lightning storm last week.
basically no one can get through to me with my modem attached to my phone line. But i can make calls, and connect to the internet with dial-up.

Thanks for any comment,
Timone
 

Styxx

Banned
Joined
Sep 8, 2001
Messages
4,888
It sounds like you haven't got Call Waiting properly disabled so incoming calls don't interfere with your connection while you're on the Internet. Your ISP's technical support staff can help you with this connectivity issue. Give them a call right away.

Basically you've got to have '*70,' (without the quotes) in Dial-Up Networking where, and in conjunction with, the local dial-up number for your ISP is entered, e.g., *70,123-4567 - in the USA.
 
Joined
Feb 19, 2002
Messages
1,230
It is also possible the electrical storm has damaged your modem. So if what Styxx suggested doesn't correct it, I would suggest trying a different modem.

Please give us feedback as to whether or not this helps with your problem.
 
Joined
Feb 19, 2002
Messages
1,230
Have you fixed this problem? If so, HOW? Please give us your feedback for future reference.
Thank You!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top