photosmart 1000 will not print

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dianev

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Joined
Jan 12, 2006
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Hello. I am a first timer so please bear with me. My daughter bought a Toshiba laptop and when we installed the photosmart 1000 printer it printed a test page but nothing else will print. After much calling and installing updated driver everything seems to be working properly but now the page that comes out is totally blank. Sorry, don't have exact message but mentioned something about a driver so that is why I went to HP and downloaded driver but still does not work. Would really appreciate help. Thanks in advance for any help!:)
 
Joined
Jan 12, 2006
Messages
28
Is the software telling you it's printing when you get a blank page? if so you probably have a bad ink cartridge.
 
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