My os is Dell XPS3. The problem I am having is with Picasa 3, which was doing fine until I printed some pictures and now when I open the program and click on a file all the pictures get a faded or washedout look to them. I have tried everything to get them back to the sharp normal look but nothing helps. As long as I don't get my cursor by the good pictures they stay sharp (normal). I sure would like some help with this problem.