1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

PIN Lock out OFFLINE

Discussion in 'Windows 10' started by ChristianTeacher, May 5, 2016.

Thread Status:
Not open for further replies.
Advertisement
  1. ChristianTeacher

    ChristianTeacher Thread Starter

    Joined:
    May 5, 2016
    Messages:
    1
    I just bought an Acer ($225 disposable) la top to homeschool. I am very pregnant and opting for online school. Now it asks me to enter the last password on the device. I am offline and I can't even connect to net without the password. It's obviously a Windows 10 hence the forum. Please help me. I knew this tablet would be obsolete in less than 2 years that why I call her disposable, yet I am unable to afford another and in the process of moving I have let Wal-Mart's 15 day return slip thru my fingets. Please help me.....
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    60,427
    First Name:
    Chuck
    Hi, and welcome to TSG.

    Have you tried leaving the PIN/password field blank?

    If that didn't work, you may need to contact Acer tech support about your options to remove or reset the password.

    Beyond that, this site's rules prohibit helping with unknown, lost, or forgotten passwords.
     
  3. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    75,818
    Indeed. We won't offer ways to bypass any passwords. I'll leave this open for now to discuss your options, but IMO as well, you will need to contact Acer.
     
    cwwozniak likes this.
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,492
    First Name:
    Frank
    In your first sentence, you refer to your $225.00 Wal-Mart purchase as a laptop, but in your seventh sentence, you refer to it as a tablet.
    What model name and model number is it, and what's the exact SNID number on it?

    Assuming you live in the U.S.A., the "in warranty" support phone number is 866-695-2237.
    You can also on-line chat with a support assistant here:
    http://acer.custhelp.com/app/chat/chat_launch/#_ga=1.132621070.1664854497.1462463419

    ---------------------------------------------------------------
     
    Last edited: May 5, 2016
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1170879

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice