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Ping possible but not browsing

Discussion in 'Networking' started by weboeni, Nov 9, 2011.

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  1. weboeni

    weboeni Thread Starter

    Nov 9, 2011
    Hi everyone

    Computer details:
    HP pavilion 2.2 g
    windows vista home prem 32
    billion modem
    dlink router

    able to ping and access the router and modem over the browser

    had the google redirect virus and couldnt get rid of it. used stopzilla malware bytes and a lot of other programmes. but only stopzilla removed a file i cant remember which one it was. I have already tried the following:

    -scf /scannow to find if a file is missing but no real results
    -browser proxy settings are fine
    -DNS is allocated auto
    -flushed dns
    -renewed tcp/ip
    -windows restore comes up with an error that it didnt complete properly
    -reset the network connection
    -reset ie9

    other symptoms:
    -i use a tp link usb receiver. The connection when i boot up is only connected to the network but not the internet. after i reset the connection it goes through to the internet but still cant browse.That only started happening after the redirect virus

    exact error msgs: for firefox and ie9
    fire: Server not found
    IE: internet explorer cannot display the webpage
    -> diagnosing the connection problem gives me:
    - could not connect to the web server www.google.com etc

    i have included a photobucket link for the processes and ipconfig /all results:

    Im already thinking of just dumping windows but maybe someone has tweek that I havent tried yet!
  2. TheShooter93

    TheShooter93 Malware Specialist

    Jul 9, 2008
    First Name:
    If you still have malware on the machine, it could be causing problems we don't even know about yet.

    You need to post to the Virus & Other Malware Removal section of this site.

    But before you do, make sure to read THIS guide.
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