ping problem with online fps game

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anidrock

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Joined
Apr 15, 2010
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4
i downloaded operation 7 game yesterday but when i try to play it ,it said disconnected from server so i ask the support team of the game for help,then reply saying i might have a ping problem so i when to start-->run and typed cmd, then in cmd i typed ping (and my IP address) and it gave out this


Reply from 192.168.1.2: bytes=32 time<1ms TTL=64
Reply from 192.168.1.2: bytes=32 time<1ms TTL=64
Reply from 192.168.1.2: bytes=32 time<1ms TTL=64
Reply from 192.168.1.2: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms


i have no clue what this mean ,but i want to play the game plz plz help me :)
 

Tanis

Shane
Joined
May 29, 2006
Messages
4,161
That isn't any use to you at all to find out if you have a connection problem to the game. With that command you have pinged your own router at home.

You need to ping the game server to check for connections issues, do you know the IP address or the servers?
For a little more information about the connection you can also use the 'tracert' (think thats right, haven't used it for ages) command rather than 'ping'. Done in the same way via the command prompt, just type tracert "ip address" (replace "ip address" with the actual numbers and without quotes).

This will give you more information about the route all the data is taking to get to the servers and can also indicate if there is a problem point along the way.

If you get the servers IP and do the above, post the results here and someone may be able to give you an idea if there is a problem.
 

anidrock

Thread Starter
Joined
Apr 15, 2010
Messages
4
i tried tracert command it doesnt work
and i dont know how to get server IP address:confused:
plz help
 

Tanis

Shane
Joined
May 29, 2006
Messages
4,161
Is your ping always bad in the game or does it go up and down?

Isn't Operation 7 a free online game? Do you know where the servers are located i.e. USA, EU etc?
It may just be that the game has a poor quality setup and is far away from you so you will be unlikely to get decent ping times.

I don't really know anything about the game and I can't find out anything at work as my network will not allow me to access anything game related.
 

anidrock

Thread Starter
Joined
Apr 15, 2010
Messages
4
the game support guys said if my ping is above 400ms i should get disconnected,but i dont know what is my ping :(
and inside the game there is a american,European, Asian server ( i am from asia )
 
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