Please assist me

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Theo9285

Thread Starter
Joined
Oct 3, 2016
Messages
2
Good day

I have a Intel board with a 3.40GHz CORE I7 4770 with 16GB RAM and a 1GB Nvidia GT430 Graphic card.

My Problem is that this PC is slow and lazy. Most of my games are lagging and opening my files takes for ever.
I did scan for threats and defraged it.

What should I do?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,440
what did you scan with ?
Please note the following:

I would suggest running some of the more common malware removal tools - this is NOT the full cleaning process, However, often the following may resolve some of the very common malware.
  • The following programs will remove the most common malware and so at the end of the process , the PC maybe clean. If not , then we need to move to the virus/malware forum for a specialist to review.
  • Do NOT install/re-install any programs or run any fixes or scanners unless told to do so.
  • I would advise backing up all your important documents, personal data files and photos to an externl source DVD/CD or external hard drive.
  • Do not back up any Applications (programs). These should be re-installed from the original source CD(s) or website(s).
  • Be sure to follow the directions and run tools/scans in the order listed.
  • If you are getting any support on this issue from any other forum, please advise, as a) this wastes a lot of time and b) can cause issues on the PC as we do not know what else is being suggested.
-------------------------------------------------------------
AdwCleaner Download and Run
Download Adware Cleaner and save it to your desktop or somewhere you can find it {"downloads" is often the default folder}. The link should be a direct link and the adware file should start to download.

Take care NOT to click on any adverts, for example PC Optimizer Pro. The correct link is the button labelled "Download Now @Bleeping Computer".

NOTE: If you are using "Internet Explorer" and you get an alert that stops the program downloading, click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close your browser and double click the AdwCleaner icon on your desktop or the location you saved the file to {"downloads" is often the default folder}.

Click on the Scan button, accept any prompts that appear, and allow it to run.
It may take several minutes to complete.
  • When it is done, the Scan button will dim down, and it will wait for you to make any exceptions to its suggested removals. Don't make any exceptions or uncheck anything
  • Click on the Cleaning button, accept any prompts that appear, and allow the system to Reboot.
  • You will then be presented with the report. Please Copy & Paste the full report into a reply here.
  • If you lose track of the log, it is saved in this folder C:\AdwCleaner\
    The filename will be adwcleaner[xx].txt, where [xx] will be S1, or S2, etc. whichever filename is newest.

I have found that adwcleaner actually needs to be run a few times ( Three usually ) to fully clean out the malware this tool can detect

Please make sure you post a reply here for each log created

Please Post back if you are still having any issues, as we can then run a couple of other programs , Malwarebytes and SuperAntiSpyware if necessary.

If they do not resolve your issue - then we would refer your post to the Malware & Virus forum for one of the forum experts to review.
-------------------------------------------------------------
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,440
OK ,
AVG does not get rid of all the malware

lets try all three here and see how that goes
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
41,175
One thing I see is your video card. While the video card is not going to make any difference in tasks like opening files, it is going to make a big difference in running games. You have a basic video card NOT a gaming card. The GT family is for basic use; the GTX line is for performance/gaming. In addition, your video card is many generations old tech; the 4xx family is now approx 7yrs old. That is multiple lifetimes in the gaming world.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,607
I have a Intel board with a 3.40GHz CORE I7 4770 with 16GB RAM and a 1GB Nvidia GT430 Graphic card.
My Problem is that this PC is slow and lazy. Most of my games are lagging and opening my files takes for ever.
Besides the instructions and advice that crjdriver has given you, please do the following so we can look at some other things.

Download and save the TSG System Information Utility (SysInfo.exe) to the desktop.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

--------------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top