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Please check my log. Thank you

Discussion in 'Virus & Other Malware Removal' started by kellyarmstrong, Jan 12, 2013.

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  1. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    I didn't know I did unless it was an add on to something I downloaded. PC optomizer pro pops up too and runs when I start the computer, should i uninstall it?
     
  2. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    OK, A DUMB ????????????? When you said to press start, then run, should I be in a certain program to do that?
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,655
    First Name:
    Frank
    You apparently don't have the "Run" command enabled.

    When you click the "Start" button, type MSCONFIG in the search box, then press the "Enter" key.

    Do the same with SERVICES.MSC

    The first command will bring up the "System Configuration" window.

    You then click the "Startup" tab.

    The second command will bring up the "Services" window.

    ----------------------------------------------------------------
     
  4. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    sas core services
    adobe acrobat update service
    adobe flash player update service
    application experience
    agere modem call progress audio
    application layer gateway servides
    apple mobile device
    windows audio endpoint builder
    windows audio
    avgidsagent
    avg watchdog
    base filtering engine
    background intelligent transfer
    bonjour service
    computer browser
    certificate propagation
    microsoft.net framework ngen
    com + system application
    cryptogaphic services
    dfs replication
    dhcp client
    dns client
    wired autoconfig
    diagnostic policy service
    extensible authentication protocol
    windows media center reciever
    windows media center schedule
    windows media center service
    ready boost
    windows event log
    com + event system
    function discovery provider host
    function discovery resource
    windows presentation foundation
    group policy client
    google update service, gupdate
    google update service , gupdatem
    human interface device access
    health key and certificate mana
    intel r matris storage event m
    windows cardspace
    ike and authip ipsec keying mo
    pnp x ip bus enumerator
    ip helper
    ipod service
    cng key isolation
    ktmrm for distributed transaction
    server
    workstation
    like layer topology discovery
    tcp ip notbios helper
    lxcf_device
    mccicmservice
    machine debug manager
    multimedia class scheduler
    windows firewal
    distributed transaction coordin..
    microsoft iscsi initiator servie
    windows installer
    network access protection agent
    netlogon
    network connection
    network list service
    network location awareness
    networ store interface service
    office source engine
    peer networking identity manager
    peer networking grouping
    program compatibility assistant.
    performance logs & alerts
    pnrp machine name publcation
    peer name resolution protocol
    ipsec policy agent
    protected storage
    quality windows audio video ex..
    remote access auto connection
    remote acces connection man..
    remote registry
    remote procedure call rpc lo..
    security accounts manager
    smart card
    task scheduler
    smart card removal policy
    windows backup
    secondary logon
    system event notification service
    terminal services configuration
    shell hardware detection
    sl ui notification service
    snmp trap
    print spooler
    ssdp discovery
    secure socket tunneling protoc..
    windows image acquisation wia
    microsoft software shadow cop..
    superfetch
    tablet pc input service
    telephony
    tpm base services
    terminal services
    themes
    tread ordering server
    distribulte dlink tracking client
    windows mudules installer
    interactive services detection
    upnp device hoset
    desktop window manager sessi..
    virtual disk
    volume shadow copy
    windows time
    windows connect now-config..
    windows color system
    diagnostic service host
    diagnostic system host
    webclient
    windows event collector
    problem reports and solution ce.
    windows error reporting service
    windows defender
    winhttp web proxy audo-disco..
    windows management instrum.
    windows remote management (..
    wlan autoconfig
    wmi performance adapter
    windows media player network
    sas core services
    adobe acrobat update service
    adobe flash player update service
    application experience
    agere modem call progress audio
    application layer gateway servides
    apple mobile device
    windows audio endpoint builder
    windows audio
    avgidsagent
    avg watchdog
    base filtering engine
    background intelligent transfer
    bonjour service
    computer browser
    certificate propagation
    microsoft.net framework ngen
    com + system application
    cryptogaphic services
    dfs replication
    dhcp client
    dns client
    wired autoconfig
    diagnostic policy service
    extensible authentication protocol
    windows media center reciever
    windows media center schedule
    windows media center service
    ready boost
    windows event log
    com + event system
    function discovery provider host
    function discovery resource
    windows presentation foundation
    group policy client
    google update service, gupdate
    google update service , gupdatem
    human interface device access
    health key and certificate mana
    intel r matris storage event m
    windows cardspace
    ike and authip ipsec keying mo
    pnp x ip bus enumerator
    ip helper
    ipod service
    cng key isolation
    ktmrm for distributed transaction
    server
    workstation
    like layer topology discovery
    tcp ip notbios helper
    lxcf_device
    mccicmservice
    machine debug manager
    multimedia class scheduler
    windows firewal
    distributed transaction coordin..
    microsoft iscsi initiator servie
    windows installer
    network access protection agent
    netlogon
    network connection
    network list service
    network location awareness
    networ store interface service
    office source engine
    peer networking identity manager
    peer networking grouping
    program compatibility assistant.
    performance logs & alerts
    pnrp machine name publcation
    peer name resolution protocol
    ipsec policy agent
    protected storage
    quality windows audio video ex..
    remote access auto connection
    remote acces connection man..
    remote registry
    remote procedure call rpc lo..
    security accounts manager
    smart card
    task scheduler
    smart card removal policy
    windows backup
    secondary logon
    system event notification service
    terminal services configuration
    shell hardware detection
    sl ui notification service
    snmp trap
    print spooler
    ssdp discovery
    secure socket tunneling protoc..
    windows image acquisation wia
    microsoft software shadow cop..
    superfetch
    tablet pc input service
    telephony
    tpm base services
    terminal services
    themes
    tread ordering server
    distribulte dlink tracking client
    windows mudules installer
    interactive services detection
    upnp device hoset
    desktop window manager sessi..
    virtual disk
    volume shadow copy
    windows time
    windows connect now-config..
    windows color system
    diagnostic service host
    diagnostic system host
    webclient
    windows event collector
    problem reports and solution ce.
    windows error reporting service
    windows defender
    winhttp web proxy audo-disco..
    windows management instrum.
    windows remote management (..
    wlan autoconfig
    wmi performance adapter
    windows media player network
    parental controls
    portable device enumerator ser..
    security center
    windows search
    windows update
    windows driver foundation us..
    zune network sharing device
    zune wireless configuratin ser..





    portable device enumerator ser..
    security center
    windows searchv
    windows update
    windows driver foundation us..
    zune network sharing device
    zune wireless configuratin ser..


    here is the system config log. all were checked. i tried to widen the column but I couldn't . the few with the .. hopefully you see enough of it. i'll post the other log next. thank you
     
  5. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    Here is the service log. Enjoy!! LOL

    adobe acrobat u..
    agera modem cal..
    apple mobile device
    application experi..
    avg watchdog
    avdids agent
    background intell..
    base filterling engi...
    bonjour service
    com+ event syst..
    computer browser
    cryptographic ser..
    dcom server pro..
    desktop window..
    dhcp client
    diagnostic policy..
    distributed link tr...
    dns client
    function discover..
    google update ser..
    group policy client
    ike and authip ips..
    intel r matrx sto...
    ip helper
    ipsec policy agent
    ktmrm for distrib..
    lxec-device
    lxeccatescustcom..
    machine debug...
    mccicmservice
    multimedia class...
    network list service
    network location...
    netowrk store int...
    plug and play
    portable device e...
    print spooler
    program compati...
    readyboost
    remote procedur...
    sas core service
    secondary logon
    secuity accounts..
    security center
    server
    shell hardware de..
    software licensing
    superfetch
    system event noti....
    tablet pc input se...
    task scheduler
    tcp/ip netbios h...
    terminal services....
    themes
    tpm base services
    user profile service
    webclient
    windows audio
    windows audio e..
    windows defender
    windows driver f..
    windows error re...
    windows event log
    windows firewall
    windows image a...
    windows manager....
    windows media c...
    windows media p...
    windows search
    windows time
    windows update
    wlan autoconfig
    workstation
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,655
    First Name:
    Frank
    Re-read my instructions again very carefully in post #30.

    When the System Configuration window appears and you click the "Startup" tab, the first 2 columns you see are Startup Item and Manufacturer.

    There's a vertical bar between those 2 columns.

    Use the mouse arrow to move it to the right until you can see the entire names in the list.

    When the Services window appears, the first 2 columns you see are Name and Description.

    There's a vertical bar between those 2 columns.

    Use the mouse arrow to move it to the right until you can see the entire names in the list.

    Remember to submit ONLY the names that are set on Automatic and Automatic(Delayed Start).

    Do NOT submit any names that are set on Manual or Disabled.

    ----------------------------------------------------------
     
  7. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    sas core services
    adobe acrobat update service
    adobe flash player update service
    application experience
    agere modem call progress audio
    application layer gateway service
    apple mobile device
    windows audio endpoint builder
    windows audio
    avgidsagent
    avg watchdog
    base filtering engine
    background intelligent transfer service
    bonjour service
    computer browser
    certificate propagation
    microsoft.net framework ngen v2.0.50727_X86
    com + system application
    cryptogaphic services
    dfs replication
    dhcp client
    dns client
    wired autoconfig
    diagnostic policy service
    extensible authentication protocol
    windows media center receiver service
    windows media center scheduler service
    windows media center service launcher
    ready boost
    windows event log
    com + event system
    function discovery provider host
    function discovery resource publication
    windows presentation foundation font cache 3.0.0.0
    group policy client
    google update service(gupdate)
    google update service (gupdatem)
    human interface device access
    health key and certificate management
    intel r matris storage event management
    windows cardspace
    ike and authip ipsec keying modules
    pnp x ip bus enumerator
    ip helper
    ipod service
    cng key isolation
    ktmrm for distributed transaction coordinator
    server
    workstation
    link- layer topology discovery mapper
    tcp/ip netbios helper
    lxecCATSCustConnectService
    lxcf_device
    mccicmservice
    machine debug manager
    multimedia class scheduler
    windows firewall
    distributed transaction coordinator
    microsoft iscsi initiator service
    windows installer
    network access protection agent
    netlogon
    network connection
    network list service
    network location awareness
    network store interface service
    office source engine
    peer networking identity manager
    peer networking grouping
    program compatibility assistant service
    performance logs & alerts
    pnrp machine name publication service
    peer name resolution protocol
    ipsec policy agent
    protected storage
    quality windows audio video experience
    remote access auto connection manager
    remote access connection manager
    remote registry
    remote procedure call(rpc) locator
    security accounts manager
    smart card
    task scheduler
    smart card removal policy
    windows backup
    secondary logon
    system event notification service
    terminal services configuration
    shell hardware detection
    sl ui notification service
    snmp trap
    print spooler
    ssdp discovery
    secure socket tunneling protocol service
    windows image acquisation wia
    microsoft software shadow copy provider
    superfetch
    tablet pc input service
    telephony
    tpm base services
    terminal services
    themes
    tread ordering server
    distributed link tracking client
    windows modules installer
    interactive services detection
    upnp device host
    desktop window manager session manager
    virtual disk
    volume shadow copy
    windows time
    windows connect now-config registrar
    windows color system
    diagnostic service host
    diagnostic system host
    webclient
    windows event collector
    problem reports and solutions control panel support
    windows error reporting service
    windows defender
    winhttp web proxy auto-discovery service
    windows management instrumentation
    windows remote management (WS-management)
    wlan autoconfig
    wmi performance adapter
    windows media player network sharing service
    parental controls
    portable device enumerator service
    security center
    windows search
    windows update
    windows driver foundation-user-mode driver framework
    zune network sharing device
    zune wireless configuration service

    heres the services one. I'll post the other one in a sec



    ..
     
  8. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    i meant the first one you wanted. the next will be the service one
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,655
    First Name:
    Frank
    The services list that you submitted in post #37, are you saying ALL those entries have their "Startup Type" on Automatic/Automatic(Delayed Start)?

    ----------------------------------------------------------------

    Where is the startup list?

    ----------------------------------------------------------------
     
  10. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    yes, they are on auto

    Here is the other log:



    adobe acrobat update service
    adobe flash player update service
    application experience
    agere modem call progress audio
    application layer gateway servides
    apple mobile device
    application information
    avgidsagent
    avg watchdog
    base filtering engine
    background intelligent transfer
    bonjour service
    computer browser
    certificate propagation
    cng key isolation
    com+event system
    com + system application
    cryptogaphic services
    DCOM server process launcher
    desktop window manager session manager
    dfs replication
    dhcp client
    diagnostic service host
    diagnostic system host
    DNS client
    diagnostic policy service
    extensible authentication protocol
    function discovey provider host
    function discovery resource publication
    group policy client
    google update service (gupdate)
    google update service (gupdatem)
    human interface device access
    health key and certificate management
    intel r matrix storage event monitor
    internet connection sharing (ics)
    ip helper
    ipod service
    iPsec policy agent
    cng key isolation
    ktmrm for distributed transaction cooridinator
    link-layer topology discovery mapper
    lxcf_device
    lxec_device
    lxecCATSCustConnectService
    mccicmservice
    machine debug manager
    microsoft.NET Framework NGENv2.0.50727_X86
    microsoft software shadow copy provider
    multimedia class scheduler
    Net.Tcp Port Sharing Service
    Netlogon
    Network Access Protection Agent
    Network Connections
    Network List Service
    Network Location Awareness
    Network Store Interface Service
    office source engine
    parental controls
    plug and play
    PnP-x IP Bus Enumerator
    peer networking identity manager
    peer networking grouping
    program compatibility assistant.
    performance logs & alerts
    pnrp machine name publcation service
    peer name resolution protocol
    portable device enumerator service
    print spooler
    problem reports and solutions control panel support
    program compatibility assistant service
    protected storage
    quality windows audio video experience
    readyboost
    remote access auto connection manager
    remote acces connection manager
    remote registry
    remote procedure call (rpc)
    remote procedure call (rpc)locator
    remote registry
    routing and remote access
    SAS Core service
    secondary logon
    secure socket tunneling protocol service
    security accounts manager
    security center
    server
    shell hardware detection
    smart card
    task scheduler
    smart card removal policy
    smart card
    software licensing
    ssdp discovery
    superfetch
    system event notification service
    terminal services configuration
    tablet pc input service
    task scheduler
    tcp/ip netbios helper
    telephony
    tpm base services
    terminal services
    terminal services configuration
    themes
    tread ordering server
    tpm base services
    upnp device host
    user profile service
    virtual disk
    volume shadow copy
    windows audio
    windows audio endpiont builder
    windows backup
    windows cardspace
    windows connect now-config registrar
    windows color system
    windows driver foundation-user-mode driver framework
    windows event collector
    windows event log
    windows firewall
    windows image acquisition (wia)
    windows installer
    windows error reporting service
    windows defender
    winhttp web proxy audo-disco..
    windows management instrumentation
    windows media center extended service
    windows media center receiver service
    windows media center scheduler service
    windows media center service launcher
    windows media player network sharing service
    windows modules installer
    windows management instrumentation
    windows media center receiver service
    windows presentation foundation font cache 3.0.0.0
    windows remote management (Ws-management)
    wlan autoconfig
    wmi performance adapter
    windows media player network
    parental controls
    portable device enumerator ser..
    security center
    windows search
    windows update
    windows time
    winHTTP web proxy auto-discovery service
    wired auto config
    wlan auto config
    wmi performance adapter
    workstation
    zune network sharing device
    zune wireless configuration service
     
  11. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    SSOOOO sorry, i just noticed on the msconfig i wrote down all the services instead of startup. I clicked on the wrong box. No wonder you asked if all where checked. I'll retype and resend
     
  12. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    OK. Lets try this again. THis is the msconfig start menu items

    Windows Defender
    RAID Event Monitor
    Synaptics Pointing Device Driver
    LXCFCATS
    Intel (R) Common User Interface (that's listed 3 times)
    Search Protection
    Zune
    ITunes
    lxecmon.exe
    EzPrint
    Fax Solutions Software
    ROC_roc-dec12
    ROC_roc_ssl_v12
    AVG Internet Security
    Apple Push
    Quicktime
    Adobe Reader and Acrobat Manager
    SpeedItup Free
    Microsoft Windows Operating System (2x)
    Search Protection (2X)
    Yahoo! Messenger
    Weather Bug
    SuperAntispyware
    Techtracker application


    soft things launcher
    Napster Shell
    SpareBackup
    these three are ending the list but not checked
     
  13. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,655
    First Name:
    Frank
    You need to pay attention and try to follow instructions correctly the first time because it delays helping you and wastes time having to repeat instructions.

    I've been in these forums for several hours today and I'm getting ready to shut down for the rest of the day, so you're going to need to wait until I'm back on here in the morning.

    ----------------------------------------------------------
     
  14. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    Here is the other one I was referring too. I guess I was too tired and didn't read it correctly. I guess I get an F in listening skills.

    application experience
    avg watchdog
    AVGiDSAgent
    background intelligent transfer
    bonjour service
    base filtering engine
    com+event system
    com + system application
    Computer browser
    cryptographic services
    DCOM server process launcher
    desktop window manager session manager
    dhcp client
    DNS client
    diagnostic policy service
    distributed link tracking client
    dns client
    function discovery resource publication
    group policy client
    google update service (gupdate)
    IKE and AuthIP IPsec Keying Modules
    ip helper
    iPsec policy agent
    ktmrm for distributed transaction cooridinator
    lxec_device
    lxecCATSCustConnectService
    Machine Debug Manager
    McciCmService
    multimedia class scheduler
    Network List Service
    Network Location Awareness
    Network Store Interface Service
    plug and play
    portable device enumerator service
    print spooler
    program compatibility assistant service
    readyboost
    remote procedure call (rpc)
    SAS Core service
    secondary logon
    security accounts manager
    security center
    server
    shell hardware detection
    software licensing
    superfetch
    system event notification service
    Tablet PC Input Service
    task scheduler
    tcp/ip netbios helper
    terminal services
    themes
    tpm base services
    user profile service
    webclient
    windows audio
    windows audio endpoint builder
    windows defender
    windows driver foundation-user-mode driver framework
    windows error reporting service
    windows event log
    windows firewall
    windows image acquisition (wia)
    windows management instrumentation
    windows media center service launcher
    windows media player network sharing service
    windows search
    windows time
    windows update
    wlan autoconfig
    windows media player network
    parental controls
    portable device enumerator ser..
    security center
    windows search
    windows update
    windows time
    WLAN auto config
    workstation
     
  15. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    OK I am so sorry I wasted your time. I didn't open up the entire page and once I started typing I just ended up typing everything. I will read instructions twice next time, and if I have questions I'll ask. See you tomorrow. Again, I'm sorry
     
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