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Please check my log. Thank you

Discussion in 'Virus & Other Malware Removal' started by kellyarmstrong, Jan 12, 2013.

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  1. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    Nope, please don't feel that I'm being impatient. I just want to make sure I am following your instructions and not forgetting anything. As for frustration, if I am confused about something, I'll ask. You guys are awesome and I appreciate all the help you and the forum give, so as long as you're willing to be patient with beginners like me, I've got all the patience in the world
    Here is my log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 17:53, on 2013-01-25
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\ProgramData\WeCareReminder\ReminderHelper.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchnu.com/406
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
    O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCFtime.dll,[email protected]
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [lxecmon.exe] "C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe"
    O4 - HKLM\..\Run: [Lexmark Pro800-Pro900 Series Fax Server] "C:\Program Files\Lexmark Pro800-Pro900 Series\fm3032.exe" /s
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
    O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - Startup: CNET TechTracker.lnk = C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: lxcf_device - Unknown owner - C:\Windows\system32\lxcfcoms.exe
    O23 - Service: lxecCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxecserv.exe
    O23 - Service: lxec_device - - C:\Windows\system32\lxeccoms.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    --
    End of file - 8481 bytes
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ----------------------------------------------------------

    What website do you use for a start page when you load Internet Explorer?

    Are you using anything that's associated with Yahoo?

    ----------------------------------------------------------
     
  3. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    ABBYY FineReader 6.0 Sprint
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.4)
    Agere Systems HDA Modem
    Apple Application Support
    Apple Mobile Device Support
    ASPCA Reminder by We-Care.com v4.0.19.1
    ATT-PRT22
    Bonjour
    Compatibility Pack for the 2007 Office system
    Expert PDF 7 Reader
    Gateway Recovery Center Installer
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Photo Creations Meijer
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Matrix Storage Manager
    iTunes
    LabelPrint
    Lexmark 730 Series
    Lexmark Printable Web
    Lexmark Pro800-Pro900 Series
    Lexmark Toolbar
    Malwarebytes Anti-Malware version 1.70.0.1100
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Money Essentials
    Microsoft Money Shared Libraries
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Standard Edition 2003
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Works
    Microsoft WSE 2.0 SP3 Runtime
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Napster Burn Engine
    Picture Collage Maker Free
    Posh Boutique (remove only)
    Power2Go 5.0
    QuickTime
    Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
    REALTEK USB Wireless LAN Driver
    Saunders NCLEX-RN4e
    School Tycoon
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    SigmaTel Audio
    Spare Backup
    SUPERAntiSpyware
    Synaptics Pointing Device Driver
    The Weather Channel Desktop 6
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    VCE 3.0 - Psychiatric Patient Set
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WeatherBug
    Yahoo! Browser Services
    Yahoo! Install Manager
    Yahoo! Internet Mail
    Yahoo! Messenger
    Yahoo! Search Protection
    Yahoo! Toolbar
    Zune
    Zune
    Zune Language Pack (ES)
    Zune Language Pack (FR)

    I usually start yahoo by a shortcut from my desktop for yahoo mail. No, besides mail I don't use yahoo for anything else.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    Load this webpage, then add it to your favorites list, then name it Yahoo! Mail

    This gives you an additional method to access the site and log in.

    --------------------------------------------------------------

    Go to Control Panel - Programs And Features.

    What are the exact names in the list that begin with Yahoo! ?

    --------------------------------------------------------------
     
  5. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    yahoo browser services
    yahoo browser plus 2.9.8
    yahoo install manager
    yahoo messenger
    yahoo internet mail
    yahoo search protection
    yahoo toolbar
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    The toolbar isn't needed.

    If you don't use Messenger for chatting, you can get rid of it too.

    --------------------------------------------------------
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    Right-click the green Microsoft Security Essentials icon in the taskbar, then click Open.

    When the main window loads, click the Settings tab.

    Select Scheduled scan in the left column, then uncheck Run a scheduled scan on my PC.

    Select MAPS in the left column, then select I don't want to join MAPS.

    Click Save changes, then close.

    MSE runs in the background and monitors your computer, so running a manual quick scan with it once a week is sufficient.

    ----------------------------------------------------------
     
  8. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    OK Boss, performed #66 and #67
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    I may have asked you already, but I don't remember and don't want to scroll through this entire thread.

    Do you connect and use an external hard drive to that computer?

    ---------------------------------------------------------

    Start HiJackThis, then click "Do a system scan and save a log file".

    Save the new log that appears, then copy-and-paste it here.

    ----------------------------------------------------------
     
  10. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    No, I don't connect or use an external hard drive.

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:15, on 2013-01-26
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\ehome\ehmsas.exe
    C:\ProgramData\WeCareReminder\ReminderHelper.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchnu.com/406
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
    O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCFtime.dll,[email protected]
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [lxecmon.exe] "C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe"
    O4 - HKLM\..\Run: [Lexmark Pro800-Pro900 Series Fax Server] "C:\Program Files\Lexmark Pro800-Pro900 Series\fm3032.exe" /s
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
    O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - Startup: CNET TechTracker.lnk = C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: lxcf_device - Unknown owner - C:\Windows\system32\lxcfcoms.exe
    O23 - Service: lxecCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxecserv.exe
    O23 - Service: lxec_device - - C:\Windows\system32\lxeccoms.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    --
    End of file - 7798 bytes
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    Do the following in the order listed.

    --------------------------------------------------------

    Start HiJackthis, then click "Do a system scan only".

    When the scan is finished in about 30 - 60 seconds, put a checkmark in these log entries:

    R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)


    Click "Fix Checked - Yes".

    Close HiJackThis.

    --------------------------------------------------------

    Go to Start - Run - MSCONFIG - OK - "Startup" tab.

    Remove the checkmark in:

    IAAnotif or RAID Event Monitor

    Click Apply - OK/Close - Exit Without Restart.

    Go to Start - Run - SERVICES.MSC - OK.

    Double-click on:

    Intel(R) Matrix Storage Event Monitor

    to open its properties window.

    Change "Startup Type" to Manual, then click Apply - OK.

    After you're all done, restart the computer.

    --------------------------------------------------------

    Start HiJackThis, then click "Do a system scan and save a log file".

    Save the new log that appears, then copy-and-paste it here.

    --------------------------------------------------------
     
  12. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    Unless you have any other issue to address, I think we're about done here.

    ----------------------------------------------------------
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,637
    Please include this one as well in your HijackThis fix.

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchnu.com/406
     
  14. kellyarmstrong

    kellyarmstrong Thread Starter

    Joined:
    May 15, 2012
    Messages:
    148
    here's the log. I have tried 3 times, plus restarting,to delete the 02 BHO one in post #71 with no luck. Is that one really important to delete? I just can't get it gone.
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:14, on 2013-01-26
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
    C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\ProgramData\WeCareReminder\ReminderHelper.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=MT6728
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
    O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCFtime.dll,[email protected]
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [lxecmon.exe] "C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe"
    O4 - HKLM\..\Run: [Lexmark Pro800-Pro900 Series Fax Server] "C:\Program Files\Lexmark Pro800-Pro900 Series\fm3032.exe" /s
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\Sidebar.exe" /autorun
    O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - Startup: CNET TechTracker.lnk = C:\Users\Owner\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: lxcf_device - Unknown owner - C:\Windows\system32\lxcfcoms.exe
    O23 - Service: lxecCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxecserv.exe
    O23 - Service: lxec_device - - C:\Windows\system32\lxeccoms.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    --
    End of file - 7503 bytes
     
  15. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,669
    First Name:
    Frank
    It's just a leftover entry in the log from uninstalling Yahoo! Messenger, so don't worry about it.

    -----------------------------------------------------------
     
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