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Please Help ASAP

Discussion in 'Networking' started by bsmith01, Nov 2, 2011.

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  1. bsmith01

    bsmith01 Thread Starter

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    I have a dell 9200 DXP061 and it will not let me connect to the internet when I try it says restart the DHCP client service or automatically get a new IP setting. I have been trying to mess with it all day and need to access the internet on the computer for school thank you so much for any help!!!!!!
     
  2. TerryNet

    TerryNet Moderator

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    Did you try to start the DHCP client? What happens when you try?
     
  3. bsmith01

    bsmith01 Thread Starter

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    It does nothing I even set it to automatic
     
  4. bsmith01

    bsmith01 Thread Starter

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    Then it says intstall wireless networking hardware. I have no clue what is going on with it!
     
  5. bsmith01

    bsmith01 Thread Starter

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    It doesnt have a network connection.
     
  6. TerryNet

    TerryNet Moderator

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    What is listed in Device Manager under Network Adapters? What, if any, warnings or errors are anywhere in Device Manager?
     
  7. bsmith01

    bsmith01 Thread Starter

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    The Device listed under Netowork Adapters is Intel (R) 82566DC Gigabit Network Connection
    There are no warnings last night somehow I got the code 0F00: 137B not sure how I got that and I havent seen it again.
     
  8. bsmith01

    bsmith01 Thread Starter

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    I somehow found the problem report it said the problem is NetworkDiagnosticFrameworkV2 owner is DhcpModule if that helps any!
     
  9. TerryNet

    TerryNet Moderator

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    Please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  10. bsmith01

    bsmith01 Thread Starter

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    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\BRANDI>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Lonnie-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    System Quarantine State . . . . . : Not Restricted


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit Network Connecti
    on
    Physical Address. . . . . . . . . : 00-19-D1-92-08-41
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::78d2:ba86:8605:3b50%9(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.59.80(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{470E478D-8494-4903-91F1-A33E4A812
    AF3}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  11. TerryNet

    TerryNet Moderator

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    Try the following repairs, but that "It does nothing" when you try to start the DHCP client worries me--I don't know just what that means.

    (From a JohnWill post)

    TCP/IP stack repair options for use with Vista or 7.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
  12. bsmith01

    bsmith01 Thread Starter

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    Ok here is what I got:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\BRANDI>netsh winsock reset catalog
    The requested operation requires elevation.


    C:\Users\BRANDI>netsh int ipv4 reset reset.log
    Reseting Echo Request, failed.
    The requested operation requires elevation.
    Reseting Interface, failed.
    The requested operation requires elevation.
    There's no user specified settings to be reset.


    C:\Users\BRANDI>netsh int ipv6 reset reset.log
    Reseting Echo Request, failed.
    The requested operation requires elevation.
    There's no user specified settings to be reset.


    C:\Users\BRANDI>
     
  13. bsmith01

    bsmith01 Thread Starter

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    Thank you so much for all of your help I cant buy a new computer till Jan. thanks to the Masters Degree program and my sons in sports. Again thank you so much.
     
  14. bsmith01

    bsmith01 Thread Starter

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    I re-booted It says the DHCP client service isnt running on this computer
     
  15. Asasanator

    Asasanator

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    Oh yeah if it says you cant do that type cmd in in run and right click it and run as administrator and do what TerryNet says again and hope that helps.
     
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