Please help before I throw it away! "Loading PBR for descriptor 2...done"

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LALEXANDER98

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Joined
Nov 26, 2007
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My mother's computer is a Dell Dimension 2400.(out of warranty) When I turn the computer on it stops at a black screen and says "Loading PBR for descriptor 2...done" "A disk read error has occurred" Press Ctrl+Alt+Del to restart". CAD only restarts and takes me back to this exact spot. I have tried F2 and F12 (probably didn't do what I needed to) and nothing helped. I also tried Ctrl+11 to restore factory settings and it stopped in the middle and canceled. I understand this may be a hd issue, but would like any and all other possible options first. I am not worried about losing data, I just want my mom to have a working computer.
Thanks in advance,
Lynn
 

LALEXANDER98

Thread Starter
Joined
Nov 26, 2007
Messages
2
The restore doesn't work and I can't get into windows. I was able to run diagnostics tests. IDE Disk S/N = S00JJ20Y636937 failed the confidence test, read test, and verify test and got these:

error code: 0F00:0244
error code: 0F00:1A44
error code: 0F00:1344
error code: 0F00:131B

The tests on the CDRW, processor, system board, system management, system memory, video, cables, USB, keyboard, ports, all passed.

Any idea what this means?

Thanks,
Lynn
 
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