Please help- "Explorer caused an invalid page fault"

I keep getting this message whenever I try to go onto Internet Explorer. "EXPLORER caused an invalid page fault in module MFC42.DLL at 015f:5f45bf8a." Do I need to reinstall IE-5? Is there a fix for this? Please lead me in the right direction. Thanks.

 

Try downloading the vcredist_enu.exe file (assuming english language) from http://download.microsoft.com/download/vc60pro/Update/1/W9XNT4/EN-US/VC6RedistSetup_enu.exe
The link for it is at http://support.microsoft.com/default.aspx?scid=kb;EN-US;q259403

Run it to extract the vcredist.exe file and run that on your machine to see if it helps. This will replace mfc42.dll (and a bunch of associated files) with the more recent ones and register them. It's possible that some install has overwritten them with older versions.

Is your ie5 actually ie5.01sp2 ? If so there is a repair IE function availaable.

I think we should probably see your startups. Try downloading http://www.lurkhere.com/~nicefiles/startuplist15.zip . Unzip it and run it to produce a text list which you should post here.

I'm assuming you have another browser to use (other than IE) for this - or are you working form another machine?

 

I don't have any way to save it to a file so I can read it. I can't unzip it. Also how do I find out exactly which version of Internet Explorer I have. Sorry for being so computer illiterate.

 

If you have IE open just click on the "Help" tab, then "about IE"

The IE Repair Tool will be available in Add/Remove Programs > Internet Explorer >Remove > Repair if it is available at all.

If you don't have the IE Repair Tool available, you can probably just reinstall Windows to correct the error.

 

For determing IE versions using the Shdocvw.dll file see:
http://support.microsoft.com/default.aspx?scid=kb;en-us;164539

I can't unzip it.
http://www.winzip.com and download winzip.

I don't have any way to save it to a file
I'm not sure what you mean here.
Is this a reference to the startuplist thing? If so, then it makes a text file in the directory it's run from.
If this refers to the downloads then right click and save as may work.

 

I got this from www.startlog.com. It was the only way I could copy and paste it here. I hope this gives you the info you asked for.

And I have IE-5.0

"StartUp"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TaskMonitor"="c:\\windows\\taskmon.exe"
"TIPS"="C:\\MOUSE\\tips\\mouse\\tips.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"LoadPowerProfile"="Rundll32.exe powrprof.dll,LoadCurrentPwrScheme"
"ScanRegistry"="c:\\windows\\scanregw.exe /autorun"
"Disknag"="C:\\DELL\\DISKNAG.EXE"
"SystemTray"="SysTray.Exe"
"POINTER"="C:\\MOUSE\\point32.exe"
"MCAgentExe"="C:\\Program Files\\McAfee.com\\Agent\\mcagent.exe"
"MCUpdateExe"="C:\\PROGRA~1\\MCAFEE.COM\\AGENT\\MCUPDATE.EXE"
"VirusScan Online"="\"C:\\PROGRA~1\\MCAFEE.COM\\VSO\\mcvsshld.exe\""
"DDT"=""
"XupiterStartup"="C:\\Program Files\\Xupiter\\XupiterStartup2003.exe"
"XupiterCfgLoader"="C:\\Program Files\\Xupiter\\XTCfgLoader.exe"
"RealJukeboxSystray"="\"C:\\PROGRAM FILES\\REAL\\REALJUKEBOX\\tsystray.exe\""
"MSMSGS"="C:\\Program Files\\Messenger\\msmsgs.exe /background"
"winmodem"="WINMODEM.101\\wmexe.exe"
"LoadPowerProfile"="Rundll32.exe powrprof.dll,LoadCurrentPwrScheme"
"SchedulingAgent"="mstask.exe"
"McAfeeWebScanX"="C:\\PROGRAM FILES\\NETWORK ASSOCIATES\\MCAFEE VIRUSSCAN\\WebScanX.Exe /RUNSERVICES"

C:\WINDOWS\Start Menu\Programs\StartUp\Office Startup.lnk
C:\WINDOWS\Start Menu\Programs\StartUp\Quicken Startup.lnk
C:\WINDOWS\Start Menu\Programs\StartUp\Billminder.lnk
C:\WINDOWS\Start Menu\Programs\StartUp\Microsoft Find Fast.lnk
C:\WINDOWS\Start Menu\Programs\StartUp\America Online 7.0 Tray Icon.lnk

 

That's only a partial list of the startup.log, but even from that I can see you have a lot of spyware there and possibly other issues.

Spybot would be the appropriate removal tool.

http://tomcoyote.com/SPYBOT/

Can you get online and download if first you go to start>run, enter msconfig and clear the check for "load startup group items" on the General page?

Be sure to use the Right Click > Save Target As option to specify a download folder to download to.

 

I have this exact same problem only I have IE6 and "Ad-Aware plus" I run Ad-Aware Plus everytime I turn my computer on...?? I'm getting this error plus the XUPITERSTARTUP2003... I can't go any where on my computer for these errors.
So I'm on my little computer searching for help...can you help me?

 

Luvmeme, Ad-aware has not been updated in months, pending a new version to be offered.

Install, update, and run Spybot following the directions at this site and your Xupiter problems should be solved:

http://tomcoyote.com/SPYBOT/

 

Hi,
I went to msconfig, closed out all the start up programs and went online, I still get page faults in explorer, it won't let me go anywhere!
Is there a way for me to remove Xupiter myself? Maybe from safe mode or something? Cripes this is a mess!
Where's the scream smiley?

 

How Microsoft will help you uninstall Xupiter
__________________________________________________

If you have Internet access go to www.xupiter.com/uninstall
Install the plugin and restart the computer when prompted
__________________________________________________

If you do not have access to the internet.
Step 1: Restart the computer into Safemode
Step 2: Click Start > Run
Step 3: Type "scanregw" without the quotes
Step 4: Click yes - to back up the registry
Step 5: Click Start > Run
Step 6: Type "regedit" without the quotes
Step 7: search for "xupitertoolbar" without the quotes
Step 8: Remove the folder with the numbers under:
HKEY_CLASSES_ROOT/CLSID/
Step 9: Click My Computer at the top of the left list
Step 10: Search for "XTupdate" without the quotes
Step 11: Remove the folder with the numbers under:
HKEY_CLASSES_ROOT/CLSID/
Step 12: Click My Computer at the top again
Step 13: Search for "XTsearch" without the quotes
Step 14: Remove the folder with the numbers under:
HKEY_CLASSES_ROOT/CLSID/
Step 15: Close the Registry Editor
Step 16: Click Start > Run
Step 17: Type "msconfig" without the quotes
Step 18: Click on the Startup tab at the top
Step 19: Uncheck anything dealing with Xupiter
Step 20: Click Apply and Ok
Step 21: Click yes to restart the computer
__________________________________________________

*** Now the internet should work ***
__________________________________________________

Go to the site www.Xupiter.com/Uninstall
Install the plugin and restart the computer when prompted

 

Thank you,
I ended up loading Netscape on my computer, first thing I did was download Spybot, it got rid of a bunch of xupiter stuff.
I clicked on my IE6, it comes up loads the home page, then just disappears into thin air!
I can't get my internet provider dial up either, I'm using another one for the time being w/ Netscape.
I will go to that site and get the plug in and take care of that xupiter stuff! I can't believe how bad they can mess up your computer!
You are so kind to send me this information.