Please Help! Failed to find a DirectX 9.0c adapter problem!

Hello folks

I am having a serious problem trying to get the new game "Sims 2" to work.

The problem is this, whenever i try to start the game I get a "Failed to find a Direct X 9.0c compatible graphics adapter" error message.

I have a ATI Radeon 9600 xt video card and I have Directx 9.0c installed. I installed the latest ATI 4.9 drivers and I am still getting this error message!

Please help i don't have any idea on what to do, and I notice many other people are having the same problem on the sims 2 forums, but no tips on fixing it yet.

My drivers seem to be working properly, and directx should be installed okay. Other options I thought about was maybe it could be my sound card- I have a soundblaster live value card, and drivers haven't been updated in a while.

Please someone help, I really want to play sims 2!

Thanks for your time.

 

Wow nobody has any ideas?

 

Which O/S are you using? Liz

 

Run the DXdiag utility to get more information on the video card compatibility. You may only ened to install an older driver version.