Please help...HP x360...welcome screen locked

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TomNYS

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Feb 27, 2017
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Hello...I am able to power ON and the screen saver background, time, battery life icon, and WiFi icon are all on...

But there is no longer a sign in mechanism when I click the screen...

Something may have happened after an update. I remember a Cortina email sent to my wife's email shortly thereafter.

Perhaps I did something to cause this...

Can anyone help? Thank you!

This screen is all that appears and nothing works other than page up and page down1488209095346738812648.jpg
 
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