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Please Help me- cube-i7-book wont charge Wall charger & UsbC

Discussion in 'Hardware' started by theAmelia, Mar 23, 2017.

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  1. theAmelia

    theAmelia Thread Starter

    Joined:
    Mar 23, 2017
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    Hey guys

    I have a big problem and I do hope you can help me with- my Cube-i7-Book don't charge not by the Wall charger nor by the Usb-c charger.

    I read a lot about the coube-I7-book and just before they started talking about the new one I bought it (+original keyboard). It arrived and I start using it about 3 moons ago.

    1. Last moons I bought a Aukey fast USB desk charger (charge other devises ) and try to charge my cube-I7-book with the USB-c cable I got with my LG smartphone. It looks like the charger is connected but it doesn't charge (I try again and again).
    2. Last night my cube-I7-book buttery was very low. I connected it to the wall charger as I always do and went to sleep. In the morning I took a look at the cubeI7-book. I was surprise to see it was still charging. I let it to continue charging. At the evening I checked again. It got 61% and stop charging. I re connect it to the charger and to a different wall socket - there was no reaction. I restart the cubeI7 book -nothing.
    3. Could the problem is in the wall charger? If so what different charger l have to look for in order to check?
    4. If it's not the charger, what can it be and what can I do to make it work? It is a new device and I really want it to work.
    5. What about the USB-c charging? Why isn't it working? Can I do something about it?

    Thank you for your help
     
  2. plodr

    plodr

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    Jun 27, 2014
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    First Name:
    Liz
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