Dear users,
Please help me. I am at my wits' end.
I have a lot of experience dealing with spyware, but I am having a problem right now which looks impossible!!!!
Here's the deal.
I have ZoneAlarm, which -- when it's on -- supposedly protects me from a lot of crap. With ZoneAlarm running, my broadband connection is painfully slow but at least everything works. (By the way, I'm sure it shouldn't be that slow -- but I got rid of all the CoolWWWSearch stuff, so...)
Here is the issue!!!
As soon as I turn ZoneAlarm off, in about 2-3 min., I get the "svchost.exe Incorrect memory address" error which looks just like the MSBlast virus that we've all had, but I don't have MSBlast, I checked it many times, with various tools!!!!
AS SOON AS this error message appears, I am automatically unable to:
1) open popup (secondary) windows in IE, or links that are supposed to open in another window;
2) open the Find dialog box (Ctrl+F) in IE;
3) Run the Find program in Windows;
4) paste text in any edit-boxes.
This is killing me!!! I've tried everything, got rid of all the phony scvhost.exe and msmsgri32.exe, and still something's there!
OUTPUT FROM HijackThis **AFTER** ERROR MESSAGE (i.e. after ZoneAlarm is turned off):
-------------------
Logfile of HijackThis v1.97.3
Scan saved at 10:10:48 PM, on 10/13/2003
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\eugene\POPUPS~1\dpps2.exe
C:\eugene\winamp\Winampa.exe
C:\WINNT\System32\DeltTray.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\WINNT\System32\wKernel32.exe
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\DivX.Exe
C:\WINNT\System32\internat.exe
C:\winnt\config\adobea.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\cmd.exe
C:\eugene\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\eugene\POPUPS~1\dpps2.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\eugene\winamp\Winampa.exe"
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [Windows BootCheck] wKernel32.exe
O4 - HKLM\..\Run: [AdobeA] C:\winnt\config\adobes.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DivX Updater] C:\WINNT\System32\DivX.Exe
O4 - HKLM\..\RunServices: [Windows BootCheck] wKernel32.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Support (HKCU)
O9 - Extra button: Help (HKCU)
O9 - Extra button: ComcastHSI (HKCU)
O12 - Plugin for .pl: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {30000273-8230-4DD4-BE4F-6889D1E74167} - http://download2.abetterinternet.com/download/cabs/CGA18102/clean.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {645D793B-33E2-4175-A7E1-BA490839358A} (DNL Control) - http://www.huntfly.com/media/MyFIDNL.ocx
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37899.7681712963
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_3_0.cab
O19 - User stylesheet: c:\winnt\java\my.css
-----
Nothing really suspicious that I can see.
How can I solve this problem that's been bugging me for WEEKS? Is someone trying to access my PC?
thanks!!!!!!
Please help me. I am at my wits' end.
I have a lot of experience dealing with spyware, but I am having a problem right now which looks impossible!!!!
Here's the deal.
I have ZoneAlarm, which -- when it's on -- supposedly protects me from a lot of crap. With ZoneAlarm running, my broadband connection is painfully slow but at least everything works. (By the way, I'm sure it shouldn't be that slow -- but I got rid of all the CoolWWWSearch stuff, so...)
Here is the issue!!!
As soon as I turn ZoneAlarm off, in about 2-3 min., I get the "svchost.exe Incorrect memory address" error which looks just like the MSBlast virus that we've all had, but I don't have MSBlast, I checked it many times, with various tools!!!!
AS SOON AS this error message appears, I am automatically unable to:
1) open popup (secondary) windows in IE, or links that are supposed to open in another window;
2) open the Find dialog box (Ctrl+F) in IE;
3) Run the Find program in Windows;
4) paste text in any edit-boxes.
This is killing me!!! I've tried everything, got rid of all the phony scvhost.exe and msmsgri32.exe, and still something's there!
OUTPUT FROM HijackThis **AFTER** ERROR MESSAGE (i.e. after ZoneAlarm is turned off):
-------------------
Logfile of HijackThis v1.97.3
Scan saved at 10:10:48 PM, on 10/13/2003
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\eugene\POPUPS~1\dpps2.exe
C:\eugene\winamp\Winampa.exe
C:\WINNT\System32\DeltTray.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\WINNT\System32\wKernel32.exe
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\System32\DivX.Exe
C:\WINNT\System32\internat.exe
C:\winnt\config\adobea.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\cmd.exe
C:\eugene\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\eugene\POPUPS~1\dpps2.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\eugene\winamp\Winampa.exe"
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [Windows BootCheck] wKernel32.exe
O4 - HKLM\..\Run: [AdobeA] C:\winnt\config\adobes.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DivX Updater] C:\WINNT\System32\DivX.Exe
O4 - HKLM\..\RunServices: [Windows BootCheck] wKernel32.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Support (HKCU)
O9 - Extra button: Help (HKCU)
O9 - Extra button: ComcastHSI (HKCU)
O12 - Plugin for .pl: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {30000273-8230-4DD4-BE4F-6889D1E74167} - http://download2.abetterinternet.com/download/cabs/CGA18102/clean.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {645D793B-33E2-4175-A7E1-BA490839358A} (DNL Control) - http://www.huntfly.com/media/MyFIDNL.ocx
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37899.7681712963
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_3_0.cab
O19 - User stylesheet: c:\winnt\java\my.css
-----
Nothing really suspicious that I can see.
How can I solve this problem that's been bugging me for WEEKS? Is someone trying to access my PC?
thanks!!!!!!