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Please help me remove a nasty dialer

Discussion in 'Virus & Other Malware Removal' started by DaveBrand, Dec 5, 2004.

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  1. DaveBrand

    DaveBrand Thread Starter

    Joined:
    Dec 5, 2004
    Messages:
    2
    My dialup keeps trying to call Tuvalu on an international call. I've tried Avast and Adaware but they don't appear to find the problem. Can you help please. Here's my Hijack log...

    Logfile of HijackThis v1.97.7
    Scan saved at 11:06:51, on 05/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\soundman.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\David Brand\My Documents\Downloads\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SoundMan] soundman.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Pinnacle Scheduler.lnk = C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
    O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
    O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7AE495A9-8BFA-4B5E-A0A9-0A0027BB7119}: NameServer = 195.92.195.95 195.92.195.94
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Welcome to TSG.

    Run hijackthis again and put a checkmark against these entries....double check
    in case you miss anything....
    .....then,close all browser and outlook windows INCLUDING THIS ONE and "fix checked"

    O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
    O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
    O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
    O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab




    In HijackThis,hit the "Config"<"Misc Tools"<"Delete a file on reboot" buttons.
    Locate and select these files for deletion,but dont re-boot yet.
    C:\Program Files\Common files\SearchUpgrader [Entire folder]
    ==============================
    Empty the Recycle Bin.
    ==============================
    Go to Start > Run and type %temp% in the Run box, press OK . The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of that Temp folder.

    Then go to C:\windows\temp and select EVERYTHING except temporary internet files, cookies and history folders and delete all that and then do the same for C:\temp

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) Check the box "Delete all offline content"
    5) Click on OK.....wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on "Delete Cookies" and click OK to delete cookies that websites have placed on your hard drive.
    Re-boot after and see if things are ok.
    ;)
     
  3. DaveBrand

    DaveBrand Thread Starter

    Joined:
    Dec 5, 2004
    Messages:
    2
    Thanks for your help. I've carried out all the cleaning you suggested, except some tmp files that wouldn't delete. Can you just check we are now clean. Thanks for your time. By the way, the dailer I mentioned may have been removed before I created the original log. I deleted an \windows\system32\explorer.exe entry in the registry - run: section. Hopefully it won't return. Here's my log...

    Logfile of HijackThis v1.98.2
    Scan saved at 12:26:55, on 05/12/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\soundman.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\David Brand\My Documents\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SoundMan] soundman.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Pinnacle Scheduler.lnk = C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
     
  4. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Clean(y)
     
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