1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Please help me

Discussion in 'Earlier Versions of Windows' started by redsox13, Sep 14, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    when I restartr my computer a little window pops up asn says that an unexpected error occurred at a bunch of numbers, then is says that I am missing DW and Pgmontir ( i have heard that this is spyware). when I go to pahes like www.sports-boards.com where i talk about the redsox it says that I have performed an illegal operationa and tha window will close.

    what could I do?
     
  2. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    Can you post the "bunch of numbers" that probably look something like 'error: 0X00000031' {I made theses up}? That might give a clue as to the root of the problem.

    Just go to the page you need to in order to get the error.

    By the way, I get a page error on the link you posted.
     
  3. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi and welcome. Can you list the error messages EXACTLY?
     
  4. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    ok this is the first thing that popped up

    Unhandled exception: c0000005
    At address: 1000116b8
     
  5. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    I can't get it to pop up again but when I start up my comp it says.
    Pgmontir
    this program has performed and illegal operation and must be shut down
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    The page loads for me, just an FYI.
     
  7. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    yeah it isn't giving me any problems anymore I don't know what is going on.

    I deleted all of my temporary internet files and all offline content and since then it works fine
     
  8. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    Here is what I found:

    Microsoft Knowledge Base Article - 811270 "Unhandled Exception c0000005" Error Message During Windows Startup The information in this article applies to: Microsoft Windows XP Home Edition SYMPTOMS When you start Microsoft Windows XP Home Edition, you may receive the following error message: Unhandled Exception c0000005 at address: 100016b8 PromulGate Universal has encountered a problem and needs to close. CAUSE This issue is caused by the DelFin Media Viewer. RESOLUTION WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this issue, follow these steps: - Remove DelFin Media Viewer from your computer according to the DelFin Media Viewer's manufacturer's instructions. For help with removing DelFin Media Viewer, contact the manufacturer, the DelFin Project, Inc. To do this, visit the following DelFin Web site: http://www.delfinproject.com - Click Start, click Run, type regedit, and then click OK. Locate the Run registry key in the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion - Delete the Pgmonitr.exe string value. It may also be listed as DelFin Media Viewer in the Run list. Quit Registry Editor. Restart your computer. Last Reviewed: 6/12/2003 Keywords: kbprb KB811270

    BTW, I have to use the link without a "-" in it.
     
  9. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    so can i got to add remove programs and remove the delfin media viewer?

    I don't even know what the hell it is
     
  10. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    anybody know if I can do this? if the del fin media veiewer important?
     
  11. RSM123

    RSM123

    Joined:
    Aug 1, 2002
    Messages:
    5,531
  12. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    RSM, I see your account hasn't been disabled yet :D :D






    Just an inside joke for anyone else reading ;)
     
  13. RSM123

    RSM123

    Joined:
    Aug 1, 2002
    Messages:
    5,531
    There's always time :)
     
  14. redsox13

    redsox13 Thread Starter

    Joined:
    Sep 14, 2003
    Messages:
    93
    did somebody tell me something that will screw up my computer or something?
     
  15. RSM123

    RSM123

    Joined:
    Aug 1, 2002
    Messages:
    5,531
    Redsox13,

    Nobody here would do that - its a joke relating to another issue altogether.

    Members don't cross Admins :)

    Have a good day.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/164832

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice