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Please Help! Need to recover data

Discussion in 'Windows Vista' started by KPolar17, Jan 5, 2010.

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  1. KPolar17

    KPolar17 Thread Starter

    Jan 5, 2010
    Hello, I own a DELL INSPIRON 15 and I recently experienced a problem with desktop error in my operating system Windows Vista Premium 64bit. I tried to use System Restore but it didn't work. Dell offers a program called Dell DataSafe Local Backup 2.0 to restore the laptop to it's original factory state. I backed up my files into a folder called Emergency, located on drive C, then I did the formatting. I checked and my files were there, I restored them, but when I restarted the laptop, the same desktop error appeared. So I foolishly did the formatting again, I did it because Dell DataSafe program assured the files that were in the Emergency folder were not going to be deleted. So I did it, and when I went to the Emergency folder everything was gone. I checked the disk space and there was more space available. So I tried to do a System Restore again to go back before I did the 2nd formatting, and now it is stucked again and Vista won't start. So I suppose I have to do a formatting again, but now I don't know how can I recover my files. Is there a way? Please help!
  2. hulkinator


    May 4, 2009
    Welcome to TSG! Sorry to hear of your difficulties.

    The #1 thing to do in this scenario is to avoid touching the hard drive on the computer where the files are lost. Chances are they are still there, in a way.

    Download the Ultimate Boot CD: http://www.ultimatebootcd.com/download.html. You can burn the ISO file to a CD with ISO burning software like FreeISOBurner: http://www.freeisoburner.com. There are also ways to put the UBCD onto a USB drive.

    You will want to have a USB flash drive or external hard drive big enough to hold your recovered files. You'll use a program called TestDisk to see if we can find the old partition.

    You don't need to download it from here, but this documentation will be helpful in using TestDisk:

    Good luck!

    As a side note I should say it is ideal to backup your files to some medium other than your hard disk. CDs, DVDs, and external hard drives are best. Then, should anything happen to your computer's hard drive you don't have to tread quite so carefully to get your system up and running.
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